Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Inspiration
on February 17, 2017
Posted by: Danny S
from Chicago, IL, United States
Length of ownership:3 months
From the bottom of my heart, thank you so much for the wonderful service you provide. I truly believe that the work you are doing is helping make the world a better, more connected place. Now more than ever, people need to see the map of the world not as separations of people by borders, but as a story told by history through the traveling footprints of our common blood ancestors.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Family
on February 18, 2017
Posted by: Mrsglobe01
from New York, NY, United States
Length of ownership:3 months
My daughter bought a kit for each family member as our hold at gift from her. Brilliant!!! Your sight it better than ancestry I have also used them. Please inspire your users of the the deceased that will be cured in the future due to all the data collected . It's not just to see where you came from but to cute and prevent desease and sickness for the future
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Great Reports!
on February 19, 2017
Posted by: Bowser
from Chambersburg, Pa.
Length of ownership:1 month
I enjoyed reading about my ancestors and where they came from. Enjoyed the medical history, and was happy too find out I had none of the markers for the diseases listed.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
OVER ALL VIEW
on February 19, 2017
Posted by: ALLIE MAE
from Michigan, United States
Length of ownership:1 month
i WOULD RECOMMEND THIS PRODUCT. I FOUND OUT I HAD SOUTH ASIAN IN MY DNA, TOTAL SURPRISE.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not user friendly
on February 19, 2017
Posted by: Kaitsnana1
from Kentucky, United States
Length of ownership:3 months
I felt that it was overpriced for what you get in return. And it was a nightmare trying to navigate to what info I wanted so see. Very NOT user friendly.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 22, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
We have an ongoing improvement process and are committed to addressing customer feedback.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
We have an ongoing improvement process and are committed to addressing customer feedback.
Written by a customer while visiting 23andme.com
Customer Rating
5
Long Lost Family
on February 20, 2017
Posted by: MAZZIO
from New Jersey, United States
Length of ownership:1 week
Very amazing!!! I unexpectedly found my long lost 1st cousin whom her sister has been searching for since 1999. She was placed for adoption in 1966. 23 & Me is really champ for everyone not only adopted children.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Unimpressive overall.
on February 20, 2017
Posted by: Dance4joy
from St Paul, MN, United States
Length of ownership:1 month
Nothing to make this worth the money. Report took forever and result presentation was uninteresting-my ancestry was fine, just not the way 23andme presented it.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Best Money I've Spent in a Long Time!
on February 20, 2017
Posted by: Bev 101
from Allentown, PA, United States
Length of ownership:1 month
My husband did his DNA with Ancestry, and I went with 23 and Me. I received way more information, including carrier status for 40 different diseases and conditions. Also, there were a bunch of interesting tidbits about traits and my chances of having them. I loved getting the list of people who share my DNA. The first person on my list was a cousin my family had lost touch with. The whole experience has been fascinating. My DNA showed a much more varied inheritance than I expected, and my whole family was really interested in my results.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com