Customer reviews from fellowes.com
Fellowes - Powershred 11C, 11 Sheet Cross Cut Paper Shredder - Black
Average customer rating
4.6
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
107
4 Stars
25
3 Stars
1
2 Stars
2
1 Star
6
94%of customers recommend this product.
(
133 out of
141)
Customer Reviews for Fellowes - Powershred 11C, 11 Sheet Cross Cut Paper Shredder - Black
Customer Rating
5
Very powerful
on June 4, 2020
Posted by: Tbooty
This is a great shredder but I was disappointed to find that when I opened the box and used it for the first time, it had been a return. It was jammed up so badly it wouldn’t receive paper, I made a decision that’s instead of driving many miles back to return it, I would try to see what was happening with it so I took the head off and cleaned out all the paper that was stuck, an hour later after picking paper out with tweezers, it now works great and is so powerful, it is flawless. (This was not the fault of FELLOWES) I’m just not sure how a return got placed back in the shelf, but all is good and it’s a great shredder!
Pros: Mess Reduction, Quality Construction, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
Cons: Jam Resistance
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, June 4, 2020
Wow...thank you for sharing your experience Tbooty! We are sorry this happened to you, but relieved you were able to remove the jam successfully. You may want to make sure you oil the blades with shredder lubricant (i.e. Fellowes #35250). All cross-cut shredders require oil for peak performance. If not oiled, a machine may experience diminished sheet capacity, intrusive noise when shredding, jamming, and could ultimately stop running. To avoid these problems, we recommend you oil your shredder each time you empty your waste bin. Again, thank you for taking the time to share your experience! We appreciate the five stars!
Written by a customer while visiting fellowes.com
Customer Rating
4
All In The Family
on June 29, 2020
Posted by: Samwise
The Fellowes shredder I purchased in the past is still reliable and a heavy duty work horse. I believe I owned that smaller model for 17 years. It survived my home-based business of medical transcription service quite well. After retiring from that in 2017, my Fellowes shredder got "hijacked" by my mother. I decided to let her keep it and buy another for myself. Still an avid organizer of "paper chaos" within my home and office, I decided upon a slightly larger model with a higher sheet capacity. I'm sure it will see every day use. I'll put a lock on this one. Haha.
Pros: Quality Construction, Quiet Operation, Safety Features
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, June 29, 2020
Haha! How nice of you to allow your mother to keep the hijacked shredder, Samwise! Thank you for your continued support and great recommendation!
Written by a customer while visiting fellowes.com
Customer Rating
1
Vermont
on July 1, 2020
Posted by: Vermont
I have bought Fellowes brand shredders before and so when I bought one recently, it was damaged in shipment, or so I believed. It worked a couple of times and quit. I followed everything to a T not running as many sheets as it was capable or even running more than 2 min because there was no need to hurry. I returned the first and ordered a second and this one did not work as long. It quit on me within 1 minute of operation. I am thoroughly disappointed. I did not shred more than 5 sheets at a time and I cannot believe it quit!
Pros: Safety Features, Secure Cut Size
Cons: Quality Construction, Quiet Operation, Sheet Capacity
No, I would not recommend this to a friend.
Written by a customer while visiting fellowes.com
Customer Rating
5
Great shredder
on September 2, 2020
Posted by: Sarfir
I’ve only had this product a few weeks but it has been great, even with staples.
Pros: Quiet Operation, Safety Features, Shreds Credit Cards, Staples and CDs
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, September 2, 2020
We appreciate the review and five stars, Sarfir!
Written by a customer while visiting fellowes.com
Customer Rating
3
My Fellowes review
on September 13, 2020
Posted by: Uranus
I just purchased this shredder and have no idea how well it preforms. I hate buying products made in China but all shredders are made in China these days. I bought Fellowes because it's a brand name and summited this review to enter $500.00 sweepstakes. If it turns out to be a POS I'll submit an amended review.
Pros: Warranty
Cons: Warranty
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
1
I used it for for a few minutes and it stopped working
on September 13, 2020
Posted by: StuckInFlorida
I bought the 11C cross shredder yesterday. Today, I started shredding old mail, not continuously but every few minutes for a few seconds. Suddenly it stopped working. I thought it was the auto shutoff for the 30 minute cooldown but NO. A few hours later I plugged it back in to do some more shredding, still no shred. It would not even spin. However, the reverse DOES work, which is nice, but it does not shred in reverse.
Cons: Jam Resistance, Service Guarantee, Warranty
No, I would not recommend this to a friend.
Response from fellowes.comBy CM, CS, September 14, 2020
Hi StuckInFlorida. We are sorry the unit is not working! This is most likely a simple issue, so please reach out to customer service for troubleshooting assistance! We would appreciate and value an opportunity to help you!
Written by a customer while visiting fellowes.com
Customer Rating
5
Great Product
on September 15, 2020
Posted by: GP123
Good Price, easy set up in minutes, very easy to use, compact but a strong motor with great capacity. Thanks for the great product! Highly recommend it for all.
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, September 16, 2020
Hi GP123! Thank you for the great feedback. We are glad your experience has been such a favorable one and we appreciate the high recommendation!
Written by a customer while visiting fellowes.com
Customer Rating
4
Good shredder for the price
on September 16, 2020
Posted by: Fred1234
Motor runs a little longer than it needs to but but overall pleased with purchase.
Pros: Safety Features, Shreds Credit Cards, Staples and CDs
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, September 17, 2020
We are glad you're pleased with your purchase, Fred1234!
Written by a customer while visiting fellowes.com