Customer reviews from brother-usa.com
Brother - MFC-L8610CDW Wireless Color All-in-One Laser Printer - White
Average customer rating
4.3
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
70
4 Stars
27
3 Stars
10
2 Stars
2
1 Star
8
88%of customers recommend this product.
(
36 out of
41)
Customer Reviews for Brother - MFC-L8610CDW Wireless Color All-in-One Laser Printer - White
Customer Rating
5
Very happy with purchase
on March 3, 2021
Posted by: eo11661
from Florida
Love this printer/scanner. Easy to set up. The document feeder is light years better than my former HP machine. Highly recommend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
MFC-L8610CDW
on April 2, 2021
Posted by: Danr
from Vallejo, Ca
Setup was easy. Works well, functions are great. More than adequate for a home office
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great all in one
on April 13, 2021
Posted by: Oscar
from Alamo, CA
Love it. Takes a few seconds to warm up then goes fast.
Default copying is a bit light but easily darkened.
Default copying is a bit light but easily darkened.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Does it all!
on April 27, 2021
Posted by: Vols28mm
from Knoxville Tennessee
Great multifunction features. Easy to use and excellent quality printing. Very happy with the product.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Very sharp printing. Crumples envelopes
on May 21, 2021
Posted by: sks54
from Cincinnati
I have one Brother printer that does a perfect job with envelopes. My two higher cost machines crumple them. I print a fair amount of postage so this is a disappointment.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Slow to start printing, QBP check print problems
on March 23, 2022
Posted by: Leah
from wisconsin
This unit is much slower to start printing that my prior office printers. Once it is set to the quiet mode the sound level is OK. One aggravation I have not found a solution to is getting checks to print from the MP feeder. I have tried a dozen different suggestions and QBP checks try to print horizontally. I would have returned this if I could have for this reason.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., March 24, 2022
We are sorry that you are experiencing connection issues with your Brother MFCL8610CDW machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
An Excellent Workhorse
on September 13, 2022
Posted by: ShawneeOM
from Shawnee, OK
[This review was collected as part of a promotion.] We've used this printer for a couple of years and absolutely love it. The only issue is that it does not duplex scan. Other than that one issue, it an absolute workhorse ready to print anyway we want, scan and fax. It makes the office run much smoother!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Good printer but no great
on April 13, 2023
Posted by: Howard
from Toronto, Canada
As a printer the printouts are great. The speed of printing is not the fastest medium sized print jobs of < 50 pages take quite a long time to complete the printing. The document scanner does not handle duplex document automatically. For a printer of this size the paper tray should hold a full ream of paper which it does not, which means for a busy office a lot of paper fills are needed.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, April 13, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having some issues with your Brother MFCL8610CDW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com