Customer reviews from brother-usa.com
Brother - HL-L8360CDWT Wireless Color Laser Printer - Gray
Average customer rating
4
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
18
4 Stars
10
3 Stars
4
2 Stars
3
1 Star
3
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Brother - HL-L8360CDWT Wireless Color Laser Printer - Gray
Customer Rating
4
Satisfactory Printer
on April 30, 2023
Posted by: Dave
from Camarillo, CA
This printer is satisfactory. Some issues. Not reliable with toner. Customer srrvice is horrible.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Not As Expected
on March 12, 2020
Posted by: hereyugo
from St Louis, MO
I moved to this printer from an HP. First, I love that the toner is less expensive. I like the high capacity tray add-ons. However, this printer is miserably slow. I print a single 5-page PDF file with 100 copies. This printer prints one page or two pages at a time, then stops to think, then does the same thing again. The file size is less than the total RAM in the printer so it should have no trouble printing all 100 copies continuously without having to pause to go retrieve the data it all ready retrieved when it printed the previous copy. Something isn't right. My HP printer had no problem printing these same files continuously.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Wish it was an all-in-one....
on January 19, 2020
Posted by: notarydiane
from california
Wish it had scan and copy features. It goes through toner/ink very quickly and the price of toner/ink is not cheap. Don't know that I would recommend it to anyone....
No, I would not recommend this to a friend.
Response from brother-usa.comBy Brother , Customer Service , January 27, 2020
Hi Diane, The HL-L860CDWT is a printer. However, for the scan and copy feature would be apart of our Multi-functions machines. Please visit our website: https://www.brother-usa.com/inkvestment-tank?sf114581898=1
The HL-L8360CDWT has toner save feature may reduce toner consumption. Click the link below to reduce the tone consumption.
The HL-L8360CDWT has toner save feature may reduce toner consumption. Click the link below to reduce the tone consumption.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Not able to print different size cards.
on May 31, 2020
Posted by: Addy
from Trophy Club, Texas
It doesn't let you print different size cards without making the original small. It doesn't fit to the paper size. The program is not open to different paper size, if you want to print without a white border. Its horrible. I have tried 55 times with different settings.. and no. It was coded to print standard.
Response from brother-usa.comBy Brother, Customer Service, June 3, 2020
Hi Addy, I see you are experiencing an issue with printing mixed paper sizes. I'll be happy to help. Below is a link to a FAQ I believe will help.
https://help.brother-usa.com/app/answers/detail/a_id/145087
If the issue persists, please contact our Brother customer support team via Email or Live Chat:
https://www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/145087
If the issue persists, please contact our Brother customer support team via Email or Live Chat:
https://www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
I like it, but...
on February 17, 2023
Posted by: Brent
Would actually lean to 3.5 stars. Print quality is very good. Printing speed on multi-page documents is compromised by too frequent spooling. Typically prints 3-4 pages consecutively, then pauses a few seconds before doing the next few pages, etc. There is not an obvious connection point for a wired connection, so don't know if the buffering/batching is related to wireless speeds or just how the printer handles the print data.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love it!
on July 24, 2017
Posted by: Kenne B
from Braidwood, IL, United States
This printer is an updated version of a older model that I just completely wore out. The old model was great the new model is even better. Love the dual tray, plenty of paper storage.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good quality color printing.
on August 29, 2017
Posted by: ElizabethW
from Redding, CA, United States
We purchased this for a busy office. We like the printing quality. We love the dual tray as we need access to legal as well as letter sized paper. It takes a little while to wake up from sleep mode but that might be because we are used to the monochromatic printer. Overall, we are very please with the printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Color
on November 12, 2017
Posted by: ihettpet
from Ontario, CA, United States
I was slightly hesitant about purchasing this printer, since at the time there were no reviews. All that I can say is that I am very happy with the machine. It's very fast and lives up to it's rated speed. I use it to print Comparative Market Analysis' for my Real Estate business. The color is very good and appears to be very representative, the cover page of my reports seem to 'pop' when seen through the clear plastic cover. There is no pause or slowing when it is drawing paper from the second drawer. I use the TN436 extended life print cartridges and at this point they seem to be living up to the expected page counts. Overall, I'm very pleased.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com