Customer reviews from brother-usa.com
Brother - Wireless Color Laser Printer - White
Average customer rating
4.2
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
76
4 Stars
33
3 Stars
7
2 Stars
6
1 Star
12
88%of customers recommend this product.
(
63 out of
72)
Customer Reviews for Brother - Wireless Color Laser Printer - White
Customer Rating
1
Goes into a deep sleep. Never wakes up.
on July 22, 2019
Posted by: I hate printers
from None o' yo beeswax
Printer will not come out of deep sleep mode without cycling power. Overall the printer works well. I've been searching the Brother website for help. It's pretty lousy. The included manuals have no reference to deep sleep. I'd turn it off if I could. Overall the printer is ok. This Sleep thing is pretty irritating. I'd pick another printer.
No, I would not recommend this to a friend.
Response from brother-usa.comBy Brother, Customer Service , July 25, 2019
Hi, I'm glad to hear the printer works well. I apologize the website was not helpful. If the machine is in Deep Sleep Mode for certain length of time, based on your model and settings, the machine will go into Power Off Mode automatically. The machine does not go into Power Off Mode when the machine is connected to a network or has secure print data in the memory. The provided link will help. https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll8260cdw_us_eu_as&faqid=faq00100216_506
Written by a customer while visiting brother-usa.com
Customer Rating
4
It could be Great, if.
on July 13, 2019
Posted by: Don B
from Mayville, WI
For the most part the print quality is good; however, I have paper handling issues. Sometimes it will feed 3 or 4 sheets of paper at one time. I've tried different settings to no avail. Also, envelopes come out wrinkled unless I flip the levers in the back for printing them, but then I get a noticeable crease on one side when printing letter size paper.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Fast printer
on June 19, 2019
Posted by: Halowidow
from Houston, TX
I bought this for my classroom. Needed to be able to print evelopes for parents and stuff for my class. This printer you can print up to 10 evelopes at a time. Wish I would have known that before the I bought the model below this one. Makes my power flicker and shuts down my computer when I use it because it draws a lot of electricity. Could be because I had other items also plugged in or it could be an electrial issue in my home however got it to work once I had a back up battery installed. It is fast and when it does too much it takes it's own little cooling off breaks then gets back to work. Wish I could do more than 10 envelopes at a time but this is way better than the model below it which only did one at a time was tedious to feed them thru. Now if I can print my 3x5 index cards like it says I can then it'll be so totally worth it. Images are clear and color looks good. Does labels well without accidentally peeling them.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Beautiful color prints
on June 3, 2019
Posted by: Alessia
from NJ
This product is used in a small office. So far we like it a lot. Easy to set up and use and the print quality is beautiful.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Printer
on May 30, 2019
Posted by: chiefshea
from Providence Forge, VA.
This is a really great printer, with excel color and extremely fast.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
A new satisfied Brother customer
on April 24, 2019
Posted by: boomer1
from Seattle
I purchased this machine as a replacement for a Lexmark color laser printer that had finally given up the ghost. After reading reviews, checking features and prices, I decided on the Brother HL-L8260CDW printer. I am acquainted with the Brother name, and quality from my former company's exclusive use of Brother monochrome fax machines. So far, it was a great choice, I have gone through about a half a ream of paper with great results.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Works great
on April 22, 2019
Posted by: Denice
from Clearfield UT
I love this printer. So easy to install. The only this I do not like is it will not mirror image. I have to use a different program to reverse the image. Then I prints great.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Very slow spooling
on March 26, 2019
Posted by: baystate02723
from Fall River, MA
Purchased this to be used as a receipt printer to upgrade from an older model because of it's advertised fast printing speed,
Ended up being a downgrade as I can literally count slowly to 10 from the time I click "print" to the time it actually starts printing. Meanwhile, my customer is staring at me wondering what's taking so long.
8 year old printer would start printing almost immediately. Tried changing settings on the new one but nothing helps. Just very slow to spool. Print quality is fine.
Ended up being a downgrade as I can literally count slowly to 10 from the time I click "print" to the time it actually starts printing. Meanwhile, my customer is staring at me wondering what's taking so long.
8 year old printer would start printing almost immediately. Tried changing settings on the new one but nothing helps. Just very slow to spool. Print quality is fine.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com