Customer reviews from brother-usa.com
Brother - Wireless Color Laser Printer - White
Average customer rating
4.2
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
76
4 Stars
33
3 Stars
7
2 Stars
6
1 Star
12
88%of customers recommend this product.
(
63 out of
72)
Customer Reviews for Brother - Wireless Color Laser Printer - White
Customer Rating
5
Love Everything About It
on February 17, 2020
Posted by: aggieoutlaw
Exactly what I was looking for a colored printer for the type of print jobs I create.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Perfect
on February 15, 2020
Posted by: Faith 1944
from Louisville
Works as expected. Very easy to use and has all the features needed for home and small business use.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Good color laser -- except it wrinkles envelopes
on February 13, 2020
Posted by: Whiteline
from NC-SC
The HL-L8260CDW was a nice little color laser printer. Great speed and nice color -- except we could not get it to print our 6x9 booklet envelopes without wrinkling them.
Response from brother-usa.comBy Brother, Customer Service, February 18, 2020
Hello,
I understand you are experiencing an issue with printing 6" x 9" envelopes and they are wrinkling. Most envelopes are suitable for use in your Brother machine. However, some envelopes will have feed and print quality problems because of the way they're made. Review the information in the link below to resolve the issue you're experiencing with envelopes creasing or wrinkling. https://help.brother-usa.com/app/answers/detail/a_id/152784
If you are still experiencing the same issue, please let us know by contact customer support. https://www.brother-usa.com/contact-us
I understand you are experiencing an issue with printing 6" x 9" envelopes and they are wrinkling. Most envelopes are suitable for use in your Brother machine. However, some envelopes will have feed and print quality problems because of the way they're made. Review the information in the link below to resolve the issue you're experiencing with envelopes creasing or wrinkling. https://help.brother-usa.com/app/answers/detail/a_id/152784
If you are still experiencing the same issue, please let us know by contact customer support. https://www.brother-usa.com/contact-us
Written by a customer while visiting brother-usa.com
Customer Rating
5
Perfect
on January 19, 2020
Posted by: Big Dog
from AZ
This printer is excellent, consistent and a work horse. I love it
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Print Preview
on October 1, 2019
Posted by: V123456789
from Houston
For some reason the Print Preview option in Printing Preferences was dropped between the HL-L8250 and the HL-L8260. No control over what pages are actually printed. Creates lost time, paper and ink. Not environmentally friendly at all either. Disappointed. I thought by buying a replacement printer in the same model line as the HL-8250 that it would have the same functionality.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
DOA
on August 26, 2019
Posted by: DanVA
from Arlington, VA
The printer jammed the very first time I used it. It only works if I feed one sheet at a time.
No, I would not recommend this to a friend.
Response from brother-usa.comBy Brother, Customer Service, August 28, 2019
Hi Dan, the machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing large quantities to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight, and heat. Here is a FAQ that may help.
https://bit.ly/32brl72
If this still does not resolve your issue, please contact us by Email or Live Chat so we can work on this together. https://bit.ly/2ztYdeW
https://bit.ly/32brl72
If this still does not resolve your issue, please contact us by Email or Live Chat so we can work on this together. https://bit.ly/2ztYdeW
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great printer! Duplex printing! Very quiet!
on July 30, 2019
Posted by: KSTex
from CS, TX
This is a very nice printer. It supports native AirPrint, prints duplex, and is a very nice color laser printer. It replaced a previous version of a similar printer...which lasted much longer than expected!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Love it except when it doesn't duplex correctly
on July 22, 2019
Posted by: WorkfromHome
from West Lafayette
Not sure it the problem is within the printer or the program sending the data but sometimes when I print duplex (flip on long side) - it still prints like I have selected print duplex flip on short side.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com