Customer reviews from brother-usa.com
Brother - Wireless Color Laser Printer - White
Average customer rating
4.2
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
76
4 Stars
33
3 Stars
7
2 Stars
6
1 Star
12
88%of customers recommend this product.
(
63 out of
72)
Customer Reviews for Brother - Wireless Color Laser Printer - White
Customer Rating
4
HL-L8260CDW Printer
on June 9, 2020
Posted by: Gary66
from St. Louis, MO
I really like this laser printer the lettering is crisp and neat. I can print out a document and highlight the text without it smearing. I do wish it had a screen which I could lay a document on to copy, but I have other printers that offer that option or I can scan the document, then print.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Wifi Issues & Toner Reset Waste a Lot of Time
on June 6, 2020
Posted by: Watchbot
from Tallahassee, FL
Print quality is excellent but the time I spend keeping the Wifi connected and difficulty in resetting the low toner message is really aggravating.
Response from brother-usa.comBy Brother, Customer Service, June 8, 2020
Hi, We are glad to hear the print quality is excellent. However, connecting wireless and resetting the low toner message has been aggravating. I'll be happy to help. Below are some important points to confirm before connecting your machine to the wireless network:
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll8260cdw_us_eu_as&faqid=faq00002806_007
With the toner low error message, you can continue to print until you receive the replace toner message:
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll8260cdw_us_eu_as&faqid=faq00002214_008
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll8260cdw_us_eu_as&faqid=faq00002806_007
With the toner low error message, you can continue to print until you receive the replace toner message:
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll8260cdw_us_eu_as&faqid=faq00002214_008
Written by a customer while visiting brother-usa.com
Customer Rating
5
So far so good.
on June 5, 2020
Posted by: tompell
from texas
Overall good quality printer. Fast print time. Clean and high quality prints. Easy and fast initial setup.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Reliable Workhorse
on May 19, 2020
Posted by: bydaniel
from Brookfield, MO
Once I found the workaround to continue using the toner when it stops printing and says it must be replaced, I was so happy. It's now been 5 months since it said the toner was empty and I reset it. I am STILL printing perfect copies! Then only thing I hoped for was that it would have the gorgeous sheen like a color copier has. The color is duller than the copier, but excellent for a laser printer. Overall, I love it!!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Value
on May 5, 2020
Posted by: Anonymous
from Kennewick, WA
This is a great value color laser printer. The perfect balance between quality (high) speed (medium) and price (very reasonable),!
Written by a customer while visiting brother-usa.com
Customer Rating
2
NEED TO FIX TONER RESET
on April 19, 2020
Posted by: Anonymous
from Providence, RI
I've owned several Brother color laser printers. They ALL had the ability to reset the "replace toner" error message so you could continue to print. With the HL-L8260CDW, you currently can't reset that error message and you can't print again until you replace the toner cartridge. PLEASE UPDATE FIRMWARE to allow the reset option.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Worthless money pit
on February 28, 2020
Posted by: Anonymous
from Kansas City MO
I bought this as a replacement printer for another brother printer. We love brother printers in our office because we could reset the toner errors and keep using the full cartridges and not waste money. This model has that feature removed so you HAVE to buy new cartridges or the printer refuses to work at all. So I wasted a very significant amount of money and now will look for a new brand that doesn’t steal my money.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Printer
on February 17, 2020
Posted by: Steven Z
from Melville, NY
So far I love this printer! It works well and the wireless printing is terrific!
Written by a customer while visiting brother-usa.com