Customer reviews from brother-usa.com
Brother - Wireless Color Laser Printer - White
Average customer rating
4.2
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
76
4 Stars
33
3 Stars
7
2 Stars
6
1 Star
12
88%of customers recommend this product.
(
63 out of
72)
Customer Reviews for Brother - Wireless Color Laser Printer - White
Customer Rating
5
Brother HL-8260CDW-Color laser printer
on October 11, 2017
Posted by: AndyJ912635
from Berkeley, CA
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. This business class color laser printer is an ideal printer for those who want a dependable, consistent, feature rich, and flexible business workgroup printer. It is not only suited for small business (high output, long toner lifecycle, and multiple networking connectivity options) but also a great fit for a home user. I consider this class of printer a professional office grade product, with fantastic support and the reputation that Brother has established for itself in the Printer/scanner/fax machine world. Previous to this product, my experience with Brother International was mostly in the business class fax machine category. As an IT professional I have setup, used and supported many different business class workgroup laser printers by top manufacturers. This gives me an idea of what to expect from a product and to accurately compare and conclude my findings during the review phase.
Prior to receiving this product, I had high expectations from Brother. As I have grown to trust its brand in the printer/scanner/fax world. My initial impressions during the unboxing and setup phase was positive. The printer design and footprint are favorable. Specs and build quality were impressive. With a high yield toner cartridge option, and its high duty cycle, I expected great things during testing.
I was met pleasantly with its consistent print speed, and quality. Power consumption was good, printer noise level was about par with others in its class, although I found it to be a bit loud during printing for a home environment, but other than that, it was off to a good start.
During the network setup phase, I found this printer to be very user friendly and intuitive. It has a nice LCD display with logical placed and well prioritized button functions. Design and execution of its display and functions were top tier. Wifi setup was a breeze as it was all pretty much automatic with few user necessary inputs.
During its printing phase, it put out everything that i threw at it, with good speed, and great image/print quality. From printing documents in Black and white, to printing high resolution images in color, it delivered without a hitch. Duplex printing performed without incident. I also wanted to see if the Gigabit Lan setup was as easy as the Wifi setup, and it was.
Additionally I opted to install a few of the extra software utilities that were available from Brother to troubleshoot, test and manage its functionality in a workgroup networked environment. I administered the printer through a very simple and effective software tool called BRADMIN Pro. How well the printer carried out changes to its settings via the admin tool was an important factor to me, as this printer was designed to be used in a business office environment. There is also the Status monitor software which is included in the CD that comes with the printer. Its great for fast troubleshooting, and checking printer supply and status.
Overall from initial impressions, unboxing, physical setup, and print cycle testing, I honestly could not find anything to complain about. It made quick work of all print jobs that were thrown at it. Frankly, besides the noise while printing and a few seconds of delay when sending print jobs wirelessly (receiving data), i was satisfied that this product would provide years of reliable, consistent and cost effective printing duty in any small to medium size workgroup environment.
My favorite feature of this printer is definitely the mobile device direct printing capability (IOS air print and droid). No setup on the mobile device, just pick something and print it! seamless!
Overall I was very impressed from start to finish in my testing and review of this product. I am proud to have it in my home office for all my printing needs.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Quite Impressed
on October 9, 2017
Posted by: MelissaB664289
from Louisville, KY.
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. Over all I was quite impressed with this printer. There was no assembly, as such, and the instructions for removing all the packing materials were pictures, printed on the materials themselves. Making it very easy to understand in any language. The only minor difficulty was in finding the right USB cable. I`d love to see it included with the unit. But once it was secured, the computer connected and the CD inserted, set up was fast and easy. The wizard guided me through the process flawlessly. Within 10 minutes I was printing beautiful photos on the odd sized paper I had handy. My business invoices have never been so crisp and clear. Much more professional and much faster than the ink jet printer I will be retiring. I`m very pleased with it`s performance and happy to continue to put it through it`s paces.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Brother HL-L8260CDW Printer
on October 9, 2017
Posted by: KimA318233
from Hayward, CA.
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. The Brother HL-8260cdw business color laser printer is a great printer for a small business. Its size is compact and will fit well in a small office without taking up too much real estate. It holds about 300 sheets split between trays. I used it to print about 100 sheets a day with great print quality! The laser printer was good for my high volume small business printing.
Using toner rather than ink was cleaner and crisper. It only uses four cartridge that need to be replaced only when that color runs out. The printer is fast and quiet.
Setting up was pretty easy and standard having set up many printers before. I love the wireless printing ability. I can print from my computer, tablet and phone. It was easy to connect to my office network.
The only improvement would be a slightly smaller footprint. All in all this is a great, fast printer that would work well for everyday use in a home or small office.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother HL-L8260CDW
on October 7, 2017
Posted by: JacquelineW984873
from Columbus,OH
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I am very impressed with the compact design of the Brother printer. I have found this to be a quality printer which produces sharp, clear prints with true to original color. I have used many other printers in the past which were not up to this standard. This printer has produced quality print jobs each and every time.
I was very pleased with the neutral color of the actual printer which blends in with my office space. I particularly like the wireless function which can be used to print wirelessly from any device by anyone in my network. Envelopes are printed easily you just need to be sure to open the back panel and release the two grey tabs completely so the envelopes do not wrinkle.
I was very pleased with the neutral color of the actual printer which blends in with my office space. I particularly like the wireless function which can be used to print wirelessly from any device by anyone in my network. Envelopes are printed easily you just need to be sure to open the back panel and release the two grey tabs completely so the envelopes do not wrinkle.
The printer came in a very sturdy box and packed very well. It was simple to set up with just one cord which needed connected to an outlet. It came with a CD to install the printer drivers. It would have been beneficial if the quick set up instructions would have been more detailed in reference to the alternative wireless setup. I actually needed to use the up and down arrows on the printer menu to scroll through the alphabet to input the SSID and Network Key to set up the wireless connection. This took a few extra minutes to get the printer connected but once it was connected to the network there has been no problem.
Overall, I have been very impressed with the high quality print jobs produced by this printer. The online manual is invaluable for learning quickly about the various functions in more detail. I will continue to use this printer for my printing needs. I would recommend this printer.
Overall, I have been very impressed with the high quality print jobs produced by this printer. The online manual is invaluable for learning quickly about the various functions in more detail. I will continue to use this printer for my printing needs. I would recommend this printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
HL-L8260CDW Much more than I expected
on October 6, 2017
Posted by: PaulB540184
from Philadelphia, PA
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. The HL-L8260CDW arrived in a well packed but easily opened carton. The directions for unpacking and initial set up were very clear with blow-up diagrams. It took several minutes to arrange a secure area to place the unit. It is a very solid (not heavy)and well made printer. The footprint fit well on top of a two drawer metal filing cabinet. I would not recommend those slight plastic cabinets with plastic casters.
The included CD made quick work of installing the drivers. I found a need for a WiFi extender although that has everything to do with the Fios router. After adding the extender, the printer was connected and up and running in less than five minutes.
The clarity of the graphics is excellent. B/W print is crisp and extremely fast. Color is rich and full. Photos look ok but not the primary use for this printer. While I doubt I`ll hit the 40,000 page monthly duty cycle, it worked flawlessly while completing a 1400 page, full color two-sided job. The duplex capability was quick and smooth.
Overall, I am more than pleased with the quality and attributes of the machine.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Overall......Very Good Product
on October 6, 2017
Posted by: WayneT601410
from Surprise, AZ
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. This product was easy to take out of the box, easy to lift out and place on my desk. It was also easy to set up, the directions were easy to follow, and get the machine working quickly. I had the machine out of the box, setup, and working within 20-25 minutes. Setting it up to my WI-FI network was very easy as well. As far as printing, it is fast, quiet, and easy to use. My copies look clean, sharp, and easy to read.
One con about the product. For some reason, during the first week of use, it kept disconnecting from my WI-FI network. But, the customer service people at BROTHER were, in a word, FANTASTIC!!! Every time I have called there, there were pleasant and professional, going out of their way to make sure any issue was resolved. I love that FREE LIFETIME Customer Service comes with this product!
I am a REALTOR, so I need a machine that is fast, efficient, and cost effective. I print possibly hundreds of copies in a week. I have put this machine to a very rigorous test, and it PASSED with FLYING COLORS!!!!!! This is one of the best home style printers I have ever used! And as a bonus, it appears replacement ink is also very well priced compared to other models I have looked at.
I LOVE this printer, LOVE Customer Service!!!!!!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother HL-L8260CDW Laser Printer W/ Duplex Pri...
on October 6, 2017
Posted by: Anonymous
from Hutchinson, KS
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. This is the first laser printer I have ever used. Overall it was easy to setup. The quick set up guide was very helpfull. I was having trouble getting my Wi-Fi to connect, the alternative wireless set up got me connected.
I really like the fact that it is wireless. Therefore there is no need to have it close to your computer, to hook up to a USB port. It just needs to be near a electrical outlet, the power cord is plenty long. It has two paper trays, which comes in handy. You can put copy paper in the bottom tray, use the top tray for envelopes and thicker paper. Control panel is easy to use and figure out. You can sign up for Brother refresh, which detects when your printer is running low on ink. Then automatically orders the correct ink and ships it to your home or offic.
The initual start up to print takes a few seconds, but once it gets going it prints pretty fast.
The printer is very large and heavy. That limits the space you can place it.
Overall I really like the laser printer vesus an Ink Jet. Prints much more clean and sharp.
I really like the fact that it is wireless. Therefore there is no need to have it close to your computer, to hook up to a USB port. It just needs to be near a electrical outlet, the power cord is plenty long. It has two paper trays, which comes in handy. You can put copy paper in the bottom tray, use the top tray for envelopes and thicker paper. Control panel is easy to use and figure out. You can sign up for Brother refresh, which detects when your printer is running low on ink. Then automatically orders the correct ink and ships it to your home or offic.
The initual start up to print takes a few seconds, but once it gets going it prints pretty fast.
The printer is very large and heavy. That limits the space you can place it.
Overall I really like the laser printer vesus an Ink Jet. Prints much more clean and sharp.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother HL-L8260CDW
on October 3, 2017
Posted by: AnneD813351
from Marydel, MD
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. REMOVE PACKING MATERIALS: Using the Quick Setup Guide, I removed the packing materials and loaded the paper in the paper tray. I liked that the plastic packing materials were orange, so they were easy to spot and remove. It was also very easy to remove the packing materials from the paper tray and load the paper.
CONNECT POWER: Next, I connected the power cord, found the power button and pressed it to turn it on.
CONNECT PRINTER TO COMPUTER: The instructions recommend configuring wireless settings from the computer, so I proceeded to put the installation disc into my disc drive. It would not automatically connect. I had to use the alternative wireless setup in Step 7. This didn`t work either, so I followed the instructions on the Setup Wizard shown on my computer screen and used my USB cable to temporarily connect after which I was able to disconnect the USB cable and finish the setup. This finally worked and now it is wirelessly connected!
CONNECT PRINTER TO MOBILE DEVICE: I downloaded the Brother iPrint and Scan app on my iPhone so I can print from my phone. My phone had trouble finding the printer. So then, I realized I needed to turn on my phone`s WiFi and Bluetooth after which it was able to find it. I could then print from my phone.
PRINT QUALITY: I printed a photo from my phone and the colors were very vivid and true to life. I am very pleased with the results. I also printed documents from my desktop computer, and they are sharp and excellent.
PROBLEMS: I really didn`t encounter any problems except issues resulting from my own stupidity such as not having the WiFi or Bluetooth on my phone when I initially tried to pair the printer and phone. Once I turned those on, I had no problem. When connecting the printer to my desktop computer, it was not as easy as connecting automatically. I had to troubleshoot and use a USB cable to temporarily connect first before it would connect wirelessly. I don`t know what I would have done if I didn`t have a USB cable. However, in the end, everything is connected and everything works!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com