Customer reviews from Nespresso USA
Nespresso - CitiZ Espresso Machine by De'Longhi - White
Average customer rating
4.7
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
131
4 Stars
38
3 Stars
4
2 Stars
1
1 Star
0
90%of customers recommend this product.
(
26 out of
29)
Customer Reviews for Nespresso - CitiZ Espresso Machine by De'Longhi - White
Customer Rating
5
Had one at work
on October 25, 2021
Posted by: nataliab156
Had one at work and made coffee every single day, loved it so much, I wish it had milk steamer the only con.
Written by a customer while visiting influenster.com
Customer Rating
4
Great at home coffee
on October 23, 2021
Posted by: Kh
from Detroit
I bought this almost a year and 1/2 ago. Loved it, but now it won’t puncture the capsules anymore. Tried descaling, will more than like have to replace. Disappointed it didn’t last longer!
Response from Nespresso USABy Katherine T., Customer Service, October 25, 2021
Hi Kh. We're disappointed to learn that your CitiZ machine is no longer performing as expected. This may be due to a clog within the pyramid plate. Please contact us at 800-562-1465 for troubleshooting assistance with this issue. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great! Feels so fancy
on October 19, 2021
Posted by: christinac259
Great! Feels so fancy using it! It’s very easy to use, fill and clean which are all great things especially when you’re on the go!
Written by a customer while visiting influenster.com
Customer Rating
5
Love!
on September 29, 2021
Posted by: sdoc
from los angeles
This machine makes every morning better. I've been using it for a couple years now and it works beautifully. I love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love my nespresso. Drink
on September 5, 2021
Posted by: kaylarbdec_3610
Love my nespresso. Drink at least a cup a day and can’t live without it. One of my favorites.
Written by a customer while visiting influenster.com
Customer Rating
5
This nepresso machine is
on September 1, 2021
Posted by: Anonymous
This nepresso machine is the best! It doesn't take much time at all my espresso is ready! Plus it makes one cup at a time so no waste
Response from influenster.comBy Katherine T., Customer Service, September 1, 2021
Thank you for your review, and congratulations on your new CitiZ machine! If you have any questions about your new machine, or would like to register it for the one-year warranty, we are available through our toll-free number, 800-562-1465.
Written by a customer while visiting influenster.com
Customer Rating
5
on August 24, 2021
Posted by: iiacsii
I was gifted this machine and I AM OBSESSED. It heats up/dispenses so quickly and the flavor is incredible!!!! Also, I love how compact it is! It takes up very little counter space so I don’t feel the need to stash it away when it’s not in use. I definitely recommend this machine and all of the nespresso pods. #espresso #nespresso #coffee #breville Breville Citiz
Written by a customer while visiting influenster.com
Customer Rating
5
I couldn’t live without
on August 20, 2021
Posted by: missmurphy33
I couldn’t live without this product!! It gets used multiple times per day and I’ve never had any issues with it! I absolutely love Nespresso! It might be slightly pricey, but it’s well worth the price! I highly recommend!
Written by a customer while visiting influenster.com