Customer reviews from Nespresso USA
Nespresso - CitiZ Espresso Machine by De'Longhi - White
Average customer rating
4.7
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
131
4 Stars
38
3 Stars
4
2 Stars
1
1 Star
0
90%of customers recommend this product.
(
26 out of
29)
Customer Reviews for Nespresso - CitiZ Espresso Machine by De'Longhi - White
Customer Rating
4
Bang for buck
on October 3, 2026
Posted by: Soukie81
from Hudson Valley, NY
[This review was collected as part of a promotion.] This is my 3rd Nespresso machine. I like espresso so this machine works well for me. It has about a 3 yr shelf life which is added value when you compare it to coffee shops prices. The milk frother will eventually lose the nonstick coating and start to burn but maybe the technology will improve. There are much more expensive coffee machines on the markets but I think this is bang for buck.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Really nice
on September 24, 2026
Posted by: Lu
from Pa
[This review was collected as part of a promotion.] Good —————————————————————————————————————————————
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice well made machine
on September 4, 2026
Posted by: RUSSELLH
The Nespresso CitiZ is a nice coffee machine for anyone who wants great coffee without the hassle of a complicated setup. It has a sleek design that doesn’t take up too much space on the kitchen worktop or if out away in the cupboard. It seems to be sturdy and well made.
It heats up quickly and is easy to use. The coffee comes out consistently smooth and full of good flavour. I also like the vast range of Nespresso capsules available on offer as there are plenty of different strengths and flavours to try depending on your mood.
It heats up quickly and is easy to use. The coffee comes out consistently smooth and full of good flavour. I also like the vast range of Nespresso capsules available on offer as there are plenty of different strengths and flavours to try depending on your mood.
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso Citz
on June 10, 2026
Posted by: melissam33
The Nespresso Citiz delivers a smooth, reliable brewing experience with a smart balance of functionality and sleek ergonomics that make it easy to use even on busy mornings. Its cleaning , process is quick and straightforward, with removable parts that rinse easily and a descaling routine that keeps the machine performing well over time. The noise level is noticeable but brief, more of a sharp hum than a disruptive roar, and it finishes quickly. The build feels, solid, giving the machine a sense of long-term durability, while the overall packing and design maintain that polished, modern Nespresso aesthetic that looks great on a countertop-|
Written by a customer while visiting influenster.com
Customer Rating
5
Very good
on June 10, 2026
Posted by: NicoleB
Very good makes the coffee super fast and good; it has something very important and that is that the base can be moved in case the glass is larger the size is appropriate and more if the kitchen is small
Written by a customer while visiting influenster.com
Customer Rating
2
New machine a failure
on May 25, 2026
Posted by: cris
from USA
Had an older pixie made in Switzerland, worked great for 10 years, then began leaking. New one problematic, does not descale properly, etc.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, May 26, 2026
Thank you for your review, Cris. We're disappointed to hear you've been experiencing a machine issue. Nespresso machines include at least a one-year warranty with purchase. Would you please call us at 1-800-562-1465 when you are near your machine? We'll be happy to help.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice Machine
on March 30, 2026
Posted by: Spresso
from Indiana
[This review was collected as part of a promotion.] My machine is great. Three reasons not a 5 star is that the drip tray sticks, only 2 color choices of machines and coffee capsules are a bit high.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love
on February 4, 2026
Posted by: Darianna R
Very easy to use and the coffee tastes very good lt heats up quickly and is perfect for daily use excellent value for money lm very satisfied with this coffee
Written by a customer while visiting influenster.com