Customer reviews from Nespresso USA
Nespresso - CitiZ Espresso Machine by De'Longhi - White
Average customer rating
4.7
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
131
4 Stars
38
3 Stars
4
2 Stars
1
1 Star
0
90%of customers recommend this product.
(
26 out of
29)
Customer Reviews for Nespresso - CitiZ Espresso Machine by De'Longhi - White
Customer Rating
5
Another Great Nespresso Machine
on March 14, 2023
Posted by: Hootens No 5
from Dallas, TX
[This review was collected as part of a promotion.] This is actually our 5th Nespresso machine and we couldn’t be more pleased! We have a Pixie for traveling in the US, another at our daughter’s in Luxembourg, and this is our 3rd Citiz. We are pretty traditional coffee drinkers and this is the perfect machine for us. They all deliver an excellent coffee experience! Nespresso is the only coffee we drink 99% of the time and we couldn’t be happier!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My favorite cup of coffee
on March 13, 2023
Posted by: jomir72
from San Leandro, CA
I've had my machine for almost 6 years. I am the only coffee drinker in my home so this is perfect for me. It's very difficult to find a good coffee cup at regular shops because I compare them all to the ones I make at home. This machine has saved me a lot of money! I descale every year or so. I haven't had any issues. My model was purchased in 2017.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Flavor and convenience
on March 1, 2023
Posted by: Mary B
from Concord
[This review was collected as part of a promotion.] This is my second city coffee maker and I love how consistent the machine is. Coffee is ready quickly and is flavorful.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent tasting coffee
on January 8, 2023
Posted by: HostNet
from Hicksville NY
[This review was collected as part of a promotion.] Every cup is consistently strong and full of flavor. Never have to wait to have an exceptional espresso shot
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Durability
on November 15, 2022
Posted by: Mamajocks
from Fairfield, CA
I’ve had this machine for 4 years and used it on average 4-5 times per week. Today I went to turn it on and it is broken. This happened spontaneously and for a machine this expensive I expected it to last a bit longer.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, November 16, 2022
Thank you for your review. We are dismayed to learn that your current Citiz is no longer functioning at an optimal level. Nespresso offers lifetime troubleshooting assistance 24 hours a day, 7 days a week at 800-562-1465. Additionally, you may find assistance at Nespresso.com/help at any time.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Tiny features- Huge quality
on October 24, 2022
Posted by: BJ
from Houston TX
[This review was collected as part of a promotion.] Just bought and love it. Compact size- perfect fit.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this one
on August 24, 2022
Posted by: Maria
from Washington
[This review was collected as part of a promotion.] This is the third time that I buy this model in three different countries. i really love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact. Elegant.
on July 18, 2022
Posted by: bhazard
I'm a big fan of Nespresso, especially the original line. The CitiZ offers the same quick, easy, tasty Nespresso experience as my old De'Longhi machine, and it looks good on the counter.
I really like the looks of the CitiZ, and I like that I'm not limited to Nespresso only pods.
Add a Milk frother and Cappuccinos are able to be made in minutes.
Written by a customer while visiting influenster.com
