Customer reviews from Nespresso USA
Nespresso - CitiZ Espresso Machine by De'Longhi - White
Average customer rating
4.7
(167 Reviews)
Rating breakdown 167 reviews
5 Stars
127
4 Stars
36
3 Stars
4
2 Stars
0
1 Star
0
92%of customers recommend this product.
(
23 out of
25)
Customer Reviews for Nespresso - CitiZ Espresso Machine by De'Longhi - White
Customer Rating
5
Great size
on May 29, 2023
Posted by: Quinn
from Chicago
[This review was collected as part of a promotion.] We’ve been nespresso customers for almost 15 yrs and love the machine. Coffee is perfect for us and simple to get going in the morning
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent espresso maker, great brand
on August 4, 2025
Posted by: leeshad1_2528
I love this nespresso machine. The perfect espresso maker. I use it almost every day. Their options with capsules are also great, I love all the variety. This has lasted years and years at this point and is still going strong.
Written by a customer while visiting influenster.com
Customer Rating
5
Love nespresso coffee ☕
on May 28, 2024
Posted by: kirstywelsh86
Absolutely love this machine make great espresso every time and fast brewing time good quality machine lovely sleek design love how it can make a delicious coffee at just the right temperature at a touch of a button u have a choice of a single shot or a double and very easy to clean out and keep clean I would definitely recommend this machine to any coffee lovers ☕❤️
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso is Superior for a Reason
on January 9, 2026
Posted by: mattinas_3073
I’ve owned CitiZ’s for over 15 years. I purchased this one several years ago and still looks as new as the day I purchased. The Chrome is beautiful and zero signs of wear with daily use.
The espresso is hot with a nice cream, and there are countless flavors to choose from to find your favorites.
The machine comes apart easily to clean. The instructions say that they’re dishwasher safe but I’d take the couple minutes to hand wash to keep it pristine.
This particular machines uses the original pods which are less expensive than the Virtuo line pods. If you’re an espresso drinker, the CitiZ machine itself has higher upfront cost, but with daily use, ends up being less expensive in the long run.
Don’t skip the descaling and the one will last you a long time.
Written by a customer while visiting influenster.com
Customer Rating
5
Compact, fast, and consistently great coffee!
on January 23, 2026
Posted by: Khrystyna K
The Nespresso CitiZ is the perfect machine for espresso lovers who value both style and efficiency. The setup was incredibly quick, and the operation is as simple as it gets. I love how fast it produces heat, so there’s no waiting around in the morning. Despite its slim size, which is great for saving counter space, it delivers amazing consistency in every shot. A sleek and reliable machine for a perfect daily coffee routine!
Written by a customer while visiting influenster.com
Customer Rating
4
Morning must have
on January 28, 2026
Posted by: jasmines267_421
I bought all of the Nespresso pods, but I don’t have the machine, the person who was going to sell me the machine ended up, backing out and not selling it. But I can tell you by the way, the coffee smells and how compact the packets come that machine must work really well. Also, these machines do not come cheap.
Written by a customer while visiting influenster.com
Customer Rating
5
Love
on February 4, 2026
Posted by: Darianna R
Very easy to use and the coffee tastes very good lt heats up quickly and is perfect for daily use excellent value for money lm very satisfied with this coffee
Written by a customer while visiting influenster.com