Customer reviews from Nespresso USA
De'Longhi - CitiZ Single-Serve Espresso Machine - Limousine Black
Average customer rating
4.7
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
128
4 Stars
37
3 Stars
4
2 Stars
1
1 Star
0
89%of customers recommend this product.
(
24 out of
27)
Customer Reviews for De'Longhi - CitiZ Single-Serve Espresso Machine - Limousine Black
Customer Rating
3
Durability
on November 15, 2022
Posted by: Mamajocks
from Fairfield, CA
I’ve had this machine for 4 years and used it on average 4-5 times per week. Today I went to turn it on and it is broken. This happened spontaneously and for a machine this expensive I expected it to last a bit longer.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, November 16, 2022
Thank you for your review. We are dismayed to learn that your current Citiz is no longer functioning at an optimal level. Nespresso offers lifetime troubleshooting assistance 24 hours a day, 7 days a week at 800-562-1465. Additionally, you may find assistance at Nespresso.com/help at any time.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Tiny features- Huge quality
on October 24, 2022
Posted by: BJ
from Houston TX
[This review was collected as part of a promotion.] Just bought and love it. Compact size- perfect fit.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this one
on August 24, 2022
Posted by: Maria
from Washington
[This review was collected as part of a promotion.] This is the third time that I buy this model in three different countries. i really love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact. Elegant.
on July 18, 2022
Posted by: bhazard
I'm a big fan of Nespresso, especially the original line. The CitiZ offers the same quick, easy, tasty Nespresso experience as my old De'Longhi machine, and it looks good on the counter.
I really like the looks of the CitiZ, and I like that I'm not limited to Nespresso only pods.
Add a Milk frother and Cappuccinos are able to be made in minutes.
Written by a customer while visiting influenster.com
Customer Rating
5
Best Original Machine
on June 6, 2022
Posted by: TRH
from Salt Lake City
I have been a Nespresso member since 2002. I have purchased almost every original machine including the one made by Alesia. I recently purchased my 2d Citiz machine and it does not disappoint! I have also given 5 Citiz as gifts because I know it’s qualities; fast and quite, beautiful and solid. Simply, THE BEST. My question to you: Is Nespresso going to produce a travel case for the Citiz? I can’t leave home without it. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good Machine
on May 15, 2022
Posted by: lei
from New Jersey
I wanted to love this machine. Coffee pods are amazing. Size and design is perfect. However, it was extremely loud. I had to return.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quality Long Lasting Machine
on April 16, 2022
Posted by: T Charles
from Jersey City, NJ
We have had our Citiz since 2014. It still runs great (albeit, a bit nosier than when first purchased). This machine keeps on going. Highly recommend. It has been moved to a secondary home, however still gets the job done whenever needed.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My family loves the
on April 5, 2022
Posted by: nailgal2
My family loves the coffee that this machine produces! It is compact and is so easy to pack that we even bring it on vacation! Very easy to clean and simple to operate. The perfect amount of froth comes out in every cup with my Nespresso CitiZ espresso machine.
Written by a customer while visiting influenster.com