Customer reviews from Nespresso USA
De'Longhi - CitiZ Single-Serve Espresso Machine - Limousine Black
Average customer rating
4.7
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
128
4 Stars
37
3 Stars
4
2 Stars
1
1 Star
0
89%of customers recommend this product.
(
24 out of
27)
Customer Reviews for De'Longhi - CitiZ Single-Serve Espresso Machine - Limousine Black
Customer Rating
5
Very good
on June 10, 2026
Posted by: NicoleB
Very good makes the coffee super fast and good; it has something very important and that is that the base can be moved in case the glass is larger the size is appropriate and more if the kitchen is small
Written by a customer while visiting influenster.com
Customer Rating
2
New machine a failure
on May 25, 2026
Posted by: cris
from USA
Had an older pixie made in Switzerland, worked great for 10 years, then began leaking. New one problematic, does not descale properly, etc.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, May 26, 2026
Thank you for your review, Cris. We're disappointed to hear you've been experiencing a machine issue. Nespresso machines include at least a one-year warranty with purchase. Would you please call us at 1-800-562-1465 when you are near your machine? We'll be happy to help.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice Machine
on March 30, 2026
Posted by: Spresso
from Indiana
[This review was collected as part of a promotion.] My machine is great. Three reasons not a 5 star is that the drip tray sticks, only 2 color choices of machines and coffee capsules are a bit high.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love
on February 4, 2026
Posted by: Darianna R
Very easy to use and the coffee tastes very good lt heats up quickly and is perfect for daily use excellent value for money lm very satisfied with this coffee
Written by a customer while visiting influenster.com
Customer Rating
4
Morning must have
on January 28, 2026
Posted by: jasmines267_421
I bought all of the Nespresso pods, but I don’t have the machine, the person who was going to sell me the machine ended up, backing out and not selling it. But I can tell you by the way, the coffee smells and how compact the packets come that machine must work really well. Also, these machines do not come cheap.
Written by a customer while visiting influenster.com
Customer Rating
5
Compact, fast, and consistently great coffee!
on January 23, 2026
Posted by: KhrystynaK
The Nespresso CitiZ is the perfect machine for espresso lovers who value both style and efficiency. The setup was incredibly quick, and the operation is as simple as it gets. I love how fast it produces heat, so there’s no waiting around in the morning. Despite its slim size, which is great for saving counter space, it delivers amazing consistency in every shot. A sleek and reliable machine for a perfect daily coffee routine!
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso is Superior for a Reason
on January 9, 2026
Posted by: MattinaS
I’ve owned CitiZ’s for over 15 years. I purchased this one several years ago and still looks as new as the day I purchased. The Chrome is beautiful and zero signs of wear with daily use.
The espresso is hot with a nice cream, and there are countless flavors to choose from to find your favorites.
The machine comes apart easily to clean. The instructions say that they’re dishwasher safe but I’d take the couple minutes to hand wash to keep it pristine.
This particular machines uses the original pods which are less expensive than the Virtuo line pods. If you’re an espresso drinker, the CitiZ machine itself has higher upfront cost, but with daily use, ends up being less expensive in the long run.
Don’t skip the descaling and the one will last you a long time.
Written by a customer while visiting influenster.com
Customer Rating
5
Excellent espresso maker, great brand
on August 4, 2025
Posted by: leeshad1_2528
I love this nespresso machine. The perfect espresso maker. I use it almost every day. Their options with capsules are also great, I love all the variety. This has lasted years and years at this point and is still going strong.
Written by a customer while visiting influenster.com