Customer reviews from Nespresso USA
De'Longhi - CitiZ Single-Serve Espresso Machine - Limousine Black
Average customer rating
4.7
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
127
4 Stars
37
3 Stars
4
2 Stars
0
1 Star
0
92%of customers recommend this product.
(
24 out of
26)
Customer Reviews for De'Longhi - CitiZ Single-Serve Espresso Machine - Limousine Black
Customer Rating
5
Love!
on September 29, 2021
Posted by: sdoc
from los angeles
This machine makes every morning better. I've been using it for a couple years now and it works beautifully. I love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent tasting coffee
on January 8, 2023
Posted by: HostNet
from Hicksville NY
[This review was collected as part of a promotion.] Every cup is consistently strong and full of flavor. Never have to wait to have an exceptional espresso shot
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My favorite cup of coffee
on March 13, 2023
Posted by: jomir72
from San Leandro, CA
I've had my machine for almost 6 years. I am the only coffee drinker in my home so this is perfect for me. It's very difficult to find a good coffee cup at regular shops because I compare them all to the ones I make at home. This machine has saved me a lot of money! I descale every year or so. I haven't had any issues. My model was purchased in 2017.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice Machine
on March 30, 2026
Posted by: Spresso
from Indiana
[This review was collected as part of a promotion.] My machine is great. Three reasons not a 5 star is that the drip tray sticks, only 2 color choices of machines and coffee capsules are a bit high.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
New CitiZ
on July 1, 2023
Posted by: BitingDachshund833
from San Francisco CA
[This review was collected as part of a promotion.] After two decades with my original Essenza, it was starting to malfunction so I ordered the CitiZ. It's a handsome machine with a modest footprint, good for a smaller urban kitchen with limited counterspace. It has several thoughtful details like the two different heights so it's the only smaller Nespresso machine that accommodates bigger mugs. I like that it automatically turns off (a newer feature from my 20-year-old Essenza) and the water tank can be filled without detaching it (ditto). If you like Nespresso, this is a terrific machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect for two!
on June 30, 2025
Posted by: Mimi
from New York, NY
I have been using my pixie for over 2 years, works great and the hubby got hooked too! Takes little counter space and has all the good flavors available I like.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good Machine
on May 15, 2022
Posted by: lei
from New Jersey
I wanted to love this machine. Coffee pods are amazing. Size and design is perfect. However, it was extremely loud. I had to return.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Durability
on November 15, 2022
Posted by: Mamajocks
from Fairfield, CA
I’ve had this machine for 4 years and used it on average 4-5 times per week. Today I went to turn it on and it is broken. This happened spontaneously and for a machine this expensive I expected it to last a bit longer.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, November 16, 2022
Thank you for your review. We are dismayed to learn that your current Citiz is no longer functioning at an optimal level. Nespresso offers lifetime troubleshooting assistance 24 hours a day, 7 days a week at 800-562-1465. Additionally, you may find assistance at Nespresso.com/help at any time.
Written by a customer while visiting Nespresso USA