Customer reviews from Nespresso USA
De'Longhi - Nespresso CitiZ&milk Espresso Machine - Limousine Black
Average customer rating
4.8
(466 Reviews)
Rating breakdown 466 reviews
5 Stars
388
4 Stars
61
3 Stars
11
2 Stars
4
1 Star
2
98%of customers recommend this product.
(
45 out of
46)
Customer Reviews for De'Longhi - Nespresso CitiZ&milk Espresso Machine - Limousine Black
Customer Rating
5
Love everything about it
on February 4, 2023
Posted by: David
from St Petersburg, Florida
I bought this machine and I absolutely love it 🥰. My only issue is that I recently moved and the movers lost the drip tray and cracked the lid on the cup on the side. Are there replacements that you are able to purchase?
I would recommend this to a friend!
Response from Nespresso USABy Savoeurn D., Customer Service, February 8, 2023
Thank you for your review, David. We certainly want your Nespresso experience to be special and exactly to your satisfaction. Nespresso machine spare parts are available for purchase exclusively through Nespresso toll-free number, 800-562-1465 where we are available 24 hours a day, 7 days a week. These orders are placed over the phone to ensure that you’re receiving the correct part, as there are a variety of Nespresso machine types and models. We look forward to speaking and assisting you soon. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Nespresso Machine
on December 19, 2019
Posted by: tomx
from ithaca
[This review was collected as part of a promotion.] I absolutely love this machine. The frother is a great addition to it and I use it everyday. Super easy to use, and it works great and makes high-quality coffee in less than a minute. It's much better than comparable products and it looks high quality. It looks great on my counter and takes up the perfect amount of room. I highly recommend this product to others.
Pros: High Quality Machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Barista quality
on December 20, 2019
Posted by: Cclo9
from Minneapolis
[This review was collected as part of a promotion.] I have been using this machine now for several days and I don’t ever want to switch back! The machine makes barista quality drinks that taste like an expensive coffee drink. I like having this conveniences in my own home where I don’t need to run out to buy a coffee.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So in love!
on December 20, 2019
Posted by: Anonymous
from Oklahoma City, OK
[This review was collected as part of a promotion.] I am so incredibly in love with this product. It is easy to use, made of quality parts and makes fabulous espresso! It is sleek and stylish enough to leave on the counter top and it is the first thing I offer guests when they come to my home. This quickly makes you your drink, whips milk like a dream and is easy to clean. WE LOVE IT!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Coffee!!
on December 21, 2019
Posted by: Amjon
[This review was collected as part of a promotion.] As a mom I drink a lot of coffee. I’ve had 3 coffee makers over the last 2 years and this one is my favorite! From single serve to multi cup, this makes the best cup of coffee. I enjoy the updated looks of the machine and coffee pods. The variety of options of pods is multiple.
Pros: Convenient, Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love this Nespresso!
on December 24, 2019
Posted by: kat1000000
from Arkansas
[This review was collected as part of a promotion.] I love this Nespresso machine! It has made my life so much easier! I work very long and early hours during the holiday season and my Nespresso machine has been a blessing! It makes the perfect cup of expresso and makes it easy to froth up your milk to add! It is easy to clean, makes your expresso very quickly and has a variety of flavor choices. I would recommend this to anyone who loves specialty coffees, it will save you a lot of money because you will no longer need to go to those expensive coffee shops!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect
on December 24, 2019
Posted by: bethieb
from Ohio
[This review was collected as part of a promotion.] We have been looking for a more upscale single serve machine. What we have been using is very basic and doesn't put out the best coffee. I was excited to un-box this and get it going. It was very easy to set up and quick scan thru the easy instructions had me moving. You can get so many different types of coffee in the pods and the pods are recyclable by sending them back to Nespresso in the supplied envelope. We brewed the first cup, it was super fast and tasted delicious. My hubby upped the anti and used the frother to make himself a latte. We have used it every day since and the quality has stayed just as great from the beginning until now.
Pros: Convenient, Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Not enough variety of espressos available
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent cup of coffee in the monring
on December 24, 2019
Posted by: wazzuphomes
from New York, ny
[This review was collected as part of a promotion.] This espresso citiz and milk maker is awesome for morning espresso or cup of coffee. The milk frother works very well and I love this machine. I can make any coffee I want in the morning and it’s simple to use. Just add water, milk if desired and the cup of type of coffee you want and presto instant great delicious coffee available.
Pros: Convenient, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA