Customer reviews from Nespresso USA
De'Longhi - Nespresso CitiZ & Milk Espresso Machine - Limousine Black
Average customer rating
4.8
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
470
4 Stars
75
3 Stars
13
2 Stars
5
1 Star
2
98%of customers recommend this product.
(
45 out of
46)
Customer Reviews for De'Longhi - Nespresso CitiZ & Milk Espresso Machine - Limousine Black
Customer Rating
2
Only lasted a bit over a year
on May 20, 2022
Posted by: Katdripaust
from Austin
The machine works great until it breaks. A couple of weeks after warranty ran out it started leaking water. After some troubleshooting which didn’t fix it I was informed that the machine can’t be repaired. Only option is to buy a new one. I get it that you make more money by having customers just buy new ones but where is the sustainability in that? So now I just throw the old on in the trash? I bought a new one but if this breaks I will look for a machine that offers repairs. Otherwise the Coffee that the machine makes taste great.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., Customer Service, May 21, 2022
Thank you for your review, Katinka. We're disappointed to hear this and hope you know that we're always here to help. While all machines are covered under at least a one year warranty, we offer a lifetime of comprehensive troubleshooting. If you'd like to recycle the old machine, please reach out. We are available 24 hours a day, 7 days a week at 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
3
The machine works well
on May 16, 2022
Posted by: chrissyg29
The machine works well and froths the milk quickly but the pods aren't my favourite. I've tried multiple flavours and strengths but can't seem to find one that I love. Not yet anyway.
Written by a customer while visiting influenster.com
Customer Rating
5
Supremely Impressed & Incandescently Happy
on May 16, 2022
Posted by: KeystoLife
from New Jersey
This machine is perfect for my small kitchen. It takes up so little space and adds an elegance to my kitchen that I so enjoy. I cannot say enough on the ease of use! The detailed instructions that came with it will answer any question you could possibly have. I am in love with my Nespresso machine and can't imagine using anything else.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love Nespresso coffee. My
on April 22, 2022
Posted by: duchesssarahfinn
Love Nespresso coffee. My friends have one and as soon as I get to.there house I start making me a cup. Gives a great flavor
Written by a customer while visiting influenster.com
Customer Rating
5
I bought my machine
on April 5, 2022
Posted by: rebexrose
I bought my machine back in 2012 and it is still working beautifully! I use this every day a couple times to make delicious lattes or espresso drinks. Highly recommend. Made to last!
Written by a customer while visiting influenster.com
Customer Rating
4
I used my Nespresso
on April 2, 2022
Posted by: jcoody
I used my Nespresso every day when I had mine, many times a day. It is extremely easy to use and clean, and it's super quick for when you have other things to do, or are in a hurry. Mine ended up having problems with the timer on it and wouldn’t shut off sometimes, but other than that it was an excellent little machine. Would highly recommend.
Written by a customer while visiting influenster.com
Customer Rating
5
Love this! I used
on March 31, 2022
Posted by: dianea15
Love this! I used this everyday during the pandemic and it truly helped me to not miss going to coffee shops. I love the variety of flavors and the fact that i can froth whatever kind of milk I please.
Written by a customer while visiting influenster.com
Customer Rating
5
This machine is the
on March 29, 2022
Posted by: shaniw3
This machine is the best. If you are a coffee lover than this is what you need. The machine is super easy to use and cleans up very easily. The milk frother works like a charm!!! Love my coffee ❤️
Written by a customer while visiting influenster.com