Customer reviews from Nespresso USA
De'Longhi - Nespresso CitiZ&milk Espresso Machine - Limousine Black
Average customer rating
4.8
(466 Reviews)
Rating breakdown 466 reviews
5 Stars
388
4 Stars
61
3 Stars
11
2 Stars
4
1 Star
2
98%of customers recommend this product.
(
45 out of
46)
Customer Reviews for De'Longhi - Nespresso CitiZ&milk Espresso Machine - Limousine Black
Customer Rating
3
Lovely little powerhouse!
on January 16, 2023
Posted by: Laura5
from Palm Desert, CA
[This review was collected as part of a promotion.] We previously had a large Nespresso machine & wanted a newer version so we purchased the CitiZ. It’s fantastic! It takes up very little counter space, is easy to operate & the milk froth et produces barista grade results. Very happy with our choice!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Live it
on February 2, 2023
Posted by: Me
from WA
[This review was collected as part of a promotion.] Exceptional machine. Just wish it made coffee hotter. Same issue with Lattissima.
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, February 3, 2023
Thank you for your review. We recommend pre-heating your cup by running 1-2 empty shots of espresso water through the machine before use. Then, brew your capsule using the pre-heated cup. If you have any additional questions or encounter any additional heating issues with your Citiz&Milk machine, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
My new favorite machine!
on April 11, 2023
Posted by: mmd530
from Los Angeles, CA
[This review was collected as part of a promotion.] I am so glad I went with the CitiZ machine! It works like a charm and hasn't had any hiccups I've had to address thus far. I was a little worried about having the detached milk frother, but it's so easy and effective it doesn't bother me at all.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My dream coffee machine
on May 4, 2023
Posted by: Michelle177
from Melrose, MA
I can't live without it. It's so reliable and perfect in every other way..
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My Nespresso Machine Makes Me Smile in the Morning
on December 22, 2022
Posted by: askilene
from New York, NY
[This review was collected as part of a promotion.] I love my Nespresso machine since I purchased my first one eight years ago. It is the first thing I do when I wake up, make myself a perfect Cappuccino. No better way to start the day!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Efficient, delicious, and looks great
on February 23, 2023
Posted by: Brewing in Virginia
from Virginia
[This review was collected as part of a promotion.] This is our four Nespresso machine purchase and we are very pleased with it. It's fast, efficient, makes a great espresso and lungo, and looks smart on our countertop. It's worth every penny.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love
on March 7, 2025
Posted by: thaop17_614
I love it. Making very good coffee. Smooth, strong aroma. Compact and easy to clean. I love it. Making very good coffee. Smooth, strong aroma. Compact and easy to clean.
Written by a customer while visiting influenster.com
Customer Rating
5
Sweet Design. Delicious Coffee
on June 6, 2022
Posted by: Gaylie
from Seattle, WA
This is my second Citiz machine and it is perfect for me. It’s slim design takes up little space in a small kitchen while still functioning really well in making delicious coffee. I would order it again and have recommended it to friends. Really appreciate Nespresso’s recycling plan for their pods, making their system sustainable environmentally.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA