Customer reviews from philips.com
Philips Sonicare - AirFloss Interdental Flosser - White with green accents
Average customer rating
3.9
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
126
4 Stars
52
3 Stars
30
2 Stars
16
1 Star
27
77%of customers recommend this product.
(
180 out of
235)
Customer Reviews for Philips Sonicare - AirFloss Interdental Flosser - White with green accents
Posted by: Cheyennes
Gender:Male
Verified Purchase:Yes
I've had. 4 air floss products. I like the design and performance. The down side is the life of the product. The last replacement I bought only lasted 3 weeks. Support group is excellent and have sent me a replacement.
Pros: easy to use
Cons: product dependability.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Irie
Gender:Female
Verified Purchase:Yes
Really like the mouth rinse a great product. A great way to get in between the teeth.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: lovemachine
Gender:Female
Verified Purchase:Yes
I think the flosser is good to travel with instead of a bulky, big water pic. I just wish it had a carry case and extra nozzles!!
Pros: convenient
Cons: no carry case for traveling, comes with only one nozzle, can't clean on inside of mouth around teeth
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bruiser
Gender:Female
Verified Purchase:Yes
My dentist recommended this product to me to make sure the mouthwash gets between my teeth. It really does a great job and makes my mouth feel fresh and clean!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Paga3
Gender:Male
Verified Purchase:Yes
I prefer the pro version which has one, two, or three pulse options. Also has storage for two tips.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
This is great,but….
on July 1, 2021
Posted by: 4477
Gender:Female
I love the product, however, I am on my third Air Floss…the prior two seized up and stopped working long before the warranty expired. I had been using mouthwash (not on the restricted list) at my dental hygienist’s suggestion, and I wondered what role that played. I continue to purchase the product because I loved the results.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, July 19, 2021
Hi there,
Thank you so much for leaving a review on here for us. We are so glad to hear that you are loving the results of your AirFloss! However, it should of course not be happening that it breaks down so soon in it's lifespan. If anytime in the future this happens again, please feel free to get in touch with us via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you so much for leaving a review on here for us. We are so glad to hear that you are loving the results of your AirFloss! However, it should of course not be happening that it breaks down so soon in it's lifespan. If anytime in the future this happens again, please feel free to get in touch with us via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Portable
on July 10, 2021
Posted by: Not Kool
Have to refill too many times in one flossing.Still did not remove some stuff between teeth and makes a messing by spraying too far
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 19, 2021
Hi Not Kool,
Thank you so much for leaving a review for us on here. We are sorry to hear that you are experiencing some splashing with your AirFloss! We advise to place the nozzle tip between your two teeth at the gum line and then slightly closing your lips over the nozzle to avoid any splashing. Please let us know if this helps!
Furthermore, with regards to refilling your AirFloss please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you so much for leaving a review for us on here. We are sorry to hear that you are experiencing some splashing with your AirFloss! We advise to place the nozzle tip between your two teeth at the gum line and then slightly closing your lips over the nozzle to avoid any splashing. Please let us know if this helps!
Furthermore, with regards to refilling your AirFloss please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
The product quit working after 3 months or so
on December 14, 2021
Posted by: Hip Nana
Gender:Female
[This review was collected as part of a promotion.] Can no longer use the product as it quit working after about 3 months or so of use.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com