Customer reviews from philips.com
Philips Sonicare - Essence+ Rechargeable Toothbrush - Dark blue
Average customer rating
4.4
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
261
4 Stars
81
3 Stars
19
2 Stars
10
1 Star
16
91%of customers recommend this product.
(
334 out of
368)
Customer Reviews for Philips Sonicare - Essence+ Rechargeable Toothbrush - Dark blue
Customer Rating
5
Love my toothbrush!!!
on August 6, 2021
Posted by: MFS0926
from Lakeland FL
Gender:Female
Excellent product…. Washed my teeth now is a pleasure
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Moving up to a newer model
on August 23, 2021
Posted by: Stobo222
from Arizona
Gender:Male
I used to have Phillips Sonicare, eventually the battery died. Got a updated model, and I like it a lot. I do miss the LED indicator, but can learn to live with the vibration/tone indicator. Works very well, longer inbetween charge times than previous models.
Written by a customer while visiting philips.com
Customer Rating
5
just loves how it cleans and gets the stains off
on September 1, 2021
Posted by: Cdawg
from green bay
Gender:Female
[This review was collected as part of a promotion.] i love these products, they have kept my teeth clean and healthy over the years
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Garbage. Does'nt work
on September 21, 2021
Posted by: ripped off
from canada
Gender:Male
Don't waste your money. Worked good for a couple weeks now shuts off after a minute or so and won't turn back on for 30 seconds or more. May as well save your money and use a manual brush.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , September 22, 2021
Hi there,
Thank you for leaving this review. We're so sorry to hear that you're experiencing this issue with your new Sonicare. We can imagine how disappointing and inconvenient this must be. For now, we recommend fully charging the device for 24 hours, and seeing whether that helps. If you see that the issue still persists, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for leaving this review. We're so sorry to hear that you're experiencing this issue with your new Sonicare. We can imagine how disappointing and inconvenient this must be. For now, we recommend fully charging the device for 24 hours, and seeing whether that helps. If you see that the issue still persists, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Clean Teeth
on February 27, 2022
Posted by: Teens
from Wake Forest
Gender:Female
[This review was collected as part of a promotion.] Our family dentist recommended this toothbrush to us. After purchasing and using it for 6 months, all of us found that our dentist visits required less plaque removal which made the hygienist very happy. Since our family had such great results with teeth and gum health, we bought them for grandparents for Christmas.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I like how it lets you know when to switch every 3
on May 9, 2023
Posted by: Honita
from Washington
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had an electric toothbrush and the battery ran out so I replaced it with this one.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
This item does not meet the standards of other Philips toothbrushes that I’ve owned in the past.
on January 9, 2018
Posted by: Oz18
from Canada
Gender:Female
Verified Purchase:Yes
It has no force so I have to brush my teeth manually after using it.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2
weak performance
on July 26, 2017
Posted by: Patti47
from Northern California
Gender:Female
I've been using a Sonicare battery toothbrush for years but a plastic piece finally broke off so I purchased this one. The performance is so weak compared to the previous one. I was very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com