Customer reviews from philips.com
Philips Sonicare - Essence+ Rechargeable Toothbrush - Dark blue
Average customer rating
4.4
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
261
4 Stars
81
3 Stars
19
2 Stars
10
1 Star
16
91%of customers recommend this product.
(
334 out of
368)
Customer Reviews for Philips Sonicare - Essence+ Rechargeable Toothbrush - Dark blue
Customer Rating
5
Love the new brush!
on February 16, 2022
Posted by: Brushing good
from St. Louis
Gender:Female
[This review was collected as part of a promotion.] Keeps my son brushing until time is up! He has orthodontia and must do a good job.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great product
on February 19, 2022
Posted by: Clwig
from Florida
Gender:Female
[This review was collected as part of a promotion.] I like this model much better than the expensive ones. Seems to brush better, charge quicker
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
This toothbrush is amazing!!!
on February 23, 2022
Posted by: MetaJoshua
from New Orleans
Gender:Male
[This review was collected as part of a promotion.] I chose this rating compared to the other Sonic Toothbrushes in use around the office.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
The quality that the Philips brand upholds
on March 2, 2022
Posted by: bgcoop
from New York City
Gender:Male
[This review was collected as part of a promotion.] Stepped away from the Sonic to try a different approach. After a couple of weeks with the Oral B brush, I quickly discarded it and returned to the Philips product. Now I wonder why I ever doubted the Sonic toothbrush!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Ok toothbrush
on March 5, 2022
Posted by: TeeTeerae
from Sacramento
Gender:Female
[This review was collected as part of a promotion.] This toothbrush doesn’t have much umph as previous sonicare toothbrushes that I’ve had. It’s a lighter vibration so I feel like I need to push more on my teeth when brushing. I like the larger handle but wish it had a stronger clean.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, March 8, 2022
Hi,
Thank you for your review and we are sorry to hear about this. We do have a tip for you to help fix this issue for you! Your toothbrush comes with the EasyStart activated The EasyStart feature gently increases power over the first 14 brushings to help you get used to brushing with this type of toothbrush. Place the handle in the plugged-in charger. Then, press and hold the power on/off button for 2 seconds. You hear 1 beep and the battery level indicator lights up yellow to indicate that the EasyStart feature has been deactivated.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for your review and we are sorry to hear about this. We do have a tip for you to help fix this issue for you! Your toothbrush comes with the EasyStart activated The EasyStart feature gently increases power over the first 14 brushings to help you get used to brushing with this type of toothbrush. Place the handle in the plugged-in charger. Then, press and hold the power on/off button for 2 seconds. You hear 1 beep and the battery level indicator lights up yellow to indicate that the EasyStart feature has been deactivated.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
5
Great product!
on March 23, 2022
Posted by: MCLB
from NC
Gender:Female
[This review was collected as part of a promotion.] This brush is great! I am into "simple"......and this brush has easy attach brush head, one button on/off and doesn't take up much space on counter. Why pay more dollars for a brush that does exactly what it is intended for?
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The brush has great bristles for cleaning.
on March 26, 2022
Posted by: Jerry0627
from Ohio
Gender:Male
[This review was collected as part of a promotion.] The Sonic2100 brush is easy to replace. The brush itself is easy to hold and manuever around the gum line for both upper and lower guns. It's not to hard or soft for both the guns and teeth
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This product works great.
on May 26, 2022
Posted by: Farkel
from BOYNTON bEACH, Fl.
Gender:Male
[This review was collected as part of a promotion.] I am very satisfied with the toothbrush. My mouth and teeth feel clean and fresh after using it.
I would recommend this to a friend!
Written by a customer while visiting philips.com