Customer reviews from philips.com
Philips Sonicare - Essence+ Rechargeable Toothbrush - Dark blue
Average customer rating
4.4
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
261
4 Stars
81
3 Stars
19
2 Stars
10
1 Star
16
91%of customers recommend this product.
(
334 out of
368)
Customer Reviews for Philips Sonicare - Essence+ Rechargeable Toothbrush - Dark blue
Customer Rating
3
Works OK but battery life is not good
on February 6, 2020
Posted by: sonicare user
from tx
Gender:Male
Battery life between recharge started at rate of about every two weeks. Within eleven months, the battery required a recharge every two days or so.
I do like the electric toothbrush though. I bought a new one with a different type of battery (Li-Ion).
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2
It's not the Sonicare I know!
on July 25, 2021
Posted by: Not the Sonicare I know
from South Carolina
Gender:Female
I have used Sonicare and loved it for many years, and I've had several versions through the years. I was disappointed that this version did not have the power and intensity that the other ones did . I bought it because I just needed the device, and did not need any peripherals. I am using this one, but I'm really not happy with it.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, July 27, 2021
Hello,
We are sorry that you are not completely satisfied with the performance of your new Sonicare. The Daily Clean 2100 comes with the Easystart feature activated, which is probably why you felt that the vibrations are less powerful than your previous Sonicare.The Easy-start feature gently increases power over the first 14 brushings to help you get used to brushing with the Philips Sonicare toothbrush.
To deactivate Easy-start, press and hold the power on/off button for 2-3 seconds. You hear 1 beep and the battery level indicator lights up yellow to indicate that the
Easy-start feature has been deactivated.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
We are sorry that you are not completely satisfied with the performance of your new Sonicare. The Daily Clean 2100 comes with the Easystart feature activated, which is probably why you felt that the vibrations are less powerful than your previous Sonicare.The Easy-start feature gently increases power over the first 14 brushings to help you get used to brushing with the Philips Sonicare toothbrush.
To deactivate Easy-start, press and hold the power on/off button for 2-3 seconds. You hear 1 beep and the battery level indicator lights up yellow to indicate that the
Easy-start feature has been deactivated.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Customer Rating
3
Does brush fit flush with handle?
on December 25, 2021
Posted by: Rn1270
from Florida
Gender:Male
Please let me me know if it is intended to have a space between brush head and arm? Looks faulty but maybe that's
intended to be that way.
intended to be that way.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, December 27, 2021
Hi, thank you for reviewing the DailyClean 1100 toothbrush. We'd like to inform you that a small gap between the brush head and toothbrush handle is normal, even necessary. The head must be free to move in order to deliver the vibrations needed to clean your teeth.
If you have any other questions, now or in the future: please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Enjoy your toothbrush!
Kind regards,
Philips Consumer Care
If you have any other questions, now or in the future: please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Enjoy your toothbrush!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Simple effective electric toothbrush
on September 18, 2019
Posted by: Tiger40
from San Diego
Gender:Male
[This review was collected as part of a promotion.] I received this product to test it out and provide a review. Here are the positives- long lasting battery, smooth consistent operation, medium bristle strength, and easy to use. The negatives are - only one speed/motion setting and I feel like the brush size it comes with is too small. Overall I think it is a good product for oral hygiene. Depending on the price it could deliver great value.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
My Cases
on September 18, 2019
Posted by: Catelynn87
from Illinois
Gender:Female
[This review was collected as part of a promotion.] I enjoy using this toothbrush. It is very powerful and seems to clean my teeth well but it feels a little too powerful. I wish it had an option for multiple speeds. The battery life is great as well as the design.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
The product is pretty basic.
on September 18, 2019
Posted by: colorcmyk
from chicago, il
Gender:Male
[This review was collected as part of a promotion.] The toothbrush comes packaged with a charging station and a brush head. It vibrates every 30 seconds to let you know when to move the brush. sometimes I found it difficult to remove food in my molars and needed to grab my manual brush at least once a week.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3
Some good featyres but....
on September 18, 2019
Posted by: Kwaj girl
from Alabama
Gender:Female
[This review was collected as part of a promotion.] Battery holds a charge as expected based on product details. No problems with gum irritation and the timer works well as a brushing reminder. BUT no way to know if the battery is low until the item stops working and beeps.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Fresh from the dentist clean!
on September 18, 2019
Posted by: elisabethmp2
from Salem, MA
Gender:Female
[This review was collected as part of a promotion.] I recently started using the Philips DailyClean 1100 power toothbrush and my teeth have never felt cleaner. It has a high intensity vibration and tickles my mouth a little but the way my mouth and teeth feel after is incredible. I like that it doesn't take long to charge and use once your ready to brush your teeth. Once it's charged you simply press the button and it starts right up. It's lightweight and easy to replace the brush heads. I wish I had one of these sooner, my teeth feel a thousand times cleaner than when I go to the dentist. I will continue to recommend to my friends and family. ( I received the product for free as part of a product test.)
I would recommend this to a friend!
Written by a customer while visiting philips.com