Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Coffee at its finest
on December 8, 2022
Posted by: IU Red
from Sarasota
[This review was collected as part of a promotion.] I bought this for my mom because she loves the coffee at our house
Written by a customer while visiting Nespresso USA
Customer Rating
5
Anytime of the day is a great time for Nespresso!
on December 8, 2022
Posted by: Southern equestrian
from Tennessee
[This review was collected as part of a promotion.] My favorite time of day: morning coffee! Thank you, Nespresso!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee that changes your life
on December 8, 2022
Posted by: gab0217
from 04106
I got this as a gift and let me tell you, it has changed my life. Coffee now makes my morning shine and I am so grateful that I can have this high quality coffee every day.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic, authentic espresso.
on December 9, 2022
Posted by: Steve
[This review was collected as part of a promotion.] The crema is to die for. You coffee comes out hot, and the flavor options are amazing. Peppermint is my favorite, but Rasberry is not far behind!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Machine started leaking
on December 10, 2022
Posted by: Jazz R
from New Jersey
Product started leaking after 2 years and can’t be repaired
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Service, December 12, 2022
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoPlus machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve the noise issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
My New Personality
on December 10, 2022
Posted by: Jessicastarz17
from Scottsdale, AZ
[This review was collected as part of a promotion.] I bought a nespresso almost a month ago and it is seriously the best thing to ever happen to me! I’ve already saved so much money not buying coffee out & It feels really good! I genuinely look forward to making my coffee everyday, and I love watching it brew! It’s fun
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine AMAZING coffee
on December 13, 2022
Posted by: Sindy
from Cliffside Park, NJ
[This review was collected as part of a promotion.] This machine is amazing at this price point. I have a breville barista express but wanted something for a quick cup of coffee especially when we have company. The vertuo plus has exceeded my expectations and I find myself reaching out to this instead of my breville more often than not. 100% recommend
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Limited Virtuo flavor choices
on December 14, 2022
Posted by: Need European flavors
from Cave Creek AZ
[This review was collected as part of a promotion.] This is a great product and great service! I encourage Nespresso to get more European flavors for Virtuo as they seem to have none: Italian, French, etc. I hope they will grow in this direction! Until then, I often find myself going back to my Keurig for alternatives, even though the quality between the two is day and night.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA