Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6 out of 5
4.6
(7,205 Reviews)
Open Ratings Snapshot
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product. 
(
3,210 out of 3,719
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5 out of 5
5
Splurge worthy
on March 31, 2026
Posted by: LibbyH
This coffee machine makes local coffee shop grade drinks in the comfort of your home! I cannot recommend this machine enough. You will not be disappointed!!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
A need!
on March 31, 2026
Posted by: AlyssaD
[This review was collected as part of a promotion.] A fantastic espresso machine! Small and cute. Works great with pods and the pods have a ton of cremaaa! Truly love and would recommend to everyone.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Great for coffee and espresso lovers
on March 31, 2026
Posted by: KimberlyR
[This review was collected as part of a promotion.] I was overwhelmed with joy when I got the opportunity to try out the Vertuo Next. I have been wanting a Nespresso for the longest but have been holding off on purchasing one. I love the sleek and stylish design of the machine and also to add that it doesn’t take up much counter space. It fits nicely on my coffee bar, and it will definitely save me with going to the coffee shops. It has a good size water canister that stores fresh water. Its performance in my opinion is unmatched it makes a very smooth espresso. It seems to be very durable and I would definitely recommend.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Excellent coffee maker
on March 31, 2026
Posted by: RoseG
After lots of coffee maker shopping, I got my Nespresso Vertuo Next and I love it. I was hesitant because of some reviews I had read but I’ve had zero issues brewing everything from espresso to a full cup of coffee. It is user-friendly and easy to figure out. The coffee comes out the perfect temperature and ready to drink.
I have descaled the machine and that process was very straightforward. It’s also easy to factory reset if any errors do pop up.
I love the integrated used pod container and that Nespresso offers a recycling program!
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Impressive to show your guest but
on March 31, 2026
Posted by: CorinnaW
Love the machine but it requires cleaning or else it stops working. Mine stopped working a few times which is a hassle. I had to troubleshoot it. Otherwise it’s an impressive machine and I love how the coffee is made and taste each time. It’s compact as well which I love.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Love love love
on March 31, 2026
Posted by: MiquelaS
[This review was collected as part of a promotion.] This is my second Nespresso. I got my first during Covid and it was the best purchase I could have made. The consistency is top notch. It’s perfect every time. The noise level is low. Easy to set up. It brews quickly. Great product!
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Amazing but...only 1 thing I can't figure out lol
on April 1, 2026
Posted by: MariaR
[This review was collected as part of a promotion.] Okay I was suprised when I got this product. It was really dusty and I had to give it a good swipe. Its a little heavy but I like that itsl has good durability. Once I had it installed it was easy to use BUT the only thing I was having trouble with was the limit time it had on pouring the coffee onto my small cup. I had to push the coffee button 4 times to get it to finish its task. I love this and I will be using it in the future I'm so excited to purchase the different coffee flavors for it! The only thing i have to figure out is how to make it pour enough coffee into the cup without me pressing that button so many time and I also lost the instructions lol 😆. Overall its a good machine and I love it!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Easy to use
on April 1, 2026
Posted by: TinaF
[This review was collected as part of a promotion.] I love that this coffee machine is very easy to use, just put in the capsule and press a button. The design is simple and slim so it doesn’t take up much space on the counter. You can make different types of coffee, from espresso to full size cups and it offers 6 brew sizes. It also has an adjustable cup tray so you can fit different cup sizes easily. The only downside for me is the temperature, coffee is not warm enough especially if you like hot coffee.
Written by a customer while visiting influenster.com
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