Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Cafe- Quality Coffee!
on March 20, 2026
Posted by: SashaG
[This review was collected as part of a promotion.] Obsessed with my Nespresso Virtuo Next Coffee and Nespresso maker! Literally the easiest way to make cafe-quality coffee at home. One button= perfect espresso, or a full cup every time.
Written by a customer while visiting influenster.com
Customer Rating
5
A great machine!
on March 20, 2026
Posted by: RaineyD
[This review was collected as part of a promotion.] I love love LOVE this Nespresso machine! Not only does it make the best coffee but the machine is much faster than my Keurig and quieter and takes up way less space on my counter.
Written by a customer while visiting influenster.com
Customer Rating
2
Just okay
on March 20, 2026
Posted by: Blazergirl503
from Portland, OR
[This review was collected as part of a promotion.] Nothing too special, still puts out grounds but I don’t want to exchange it again. Love the gold detailing though
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, March 21, 2026
Thank you for your review of the Vertuo Next. We're sorry you're disappointed with the quality of your coffee. We'd like you to enjoy a gratifying experience and hope you'll allow us the opportunity to regain your confidence. Please call 800.562.1465 and a Machine Expert will be happy to assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on March 21, 2026
Posted by: AlainaW
[This review was collected as part of a promotion.] This product makes it so easy and quick to make a cup of espresso! Overall, the machine makes a really nice cup of coffee and/or espresso shots. I love the convenience and sleek design.
Written by a customer while visiting influenster.com
Customer Rating
5
Get it !
on March 21, 2026
Posted by: MarilynDR
[This review was collected as part of a promotion.] The Vertuo Next is amazing! Wow the size is perfect for the counter does not take up a lot of space and makes delicious coffee! The fact that you can use Bluetooth and the app to adjust measurements it’s so cool. It can be a bit noisy but the outcome is worth it. Would definitely recommend if you don’t have a lot of counter space as you get the same Nespresso delicious taste.
Written by a customer while visiting influenster.com
Customer Rating
4
Cute, but isn’t brewing hot
on March 21, 2026
Posted by: MeganH
[This review was collected as part of a promotion.] The Nespresso machine is a nice size (won’t take up too much space on your countertop), is sleek looking, and fairly quiet. It has decent features, including the compartment where the pod deposits after the coffee finishes brewing. The water tank is conveniently removable (which I love) and is easy to clean. It is a simple, straightforward machine to use. The flashing light on the top indicates when the espresso machine is brewing. There are no loud, obnoxious beeping when your espresso is complete.
The only thing I’ve noticed (which can be a dealbreaker), is the espressos have not been hot. Each time we’ve brewed an espresso, they are coming out lukewarm. I love my coffees/espressos hot. I am sure we’re not doing anything wrong. We cleaned all parts as advised prior to first use and followed the instructions. By the way, the instruction packet/manual was annoying and had animated pictures, instead of a quick easy guide. Overall, my husband and I are not wowed by the Nespresso machine. With important improvements, this could be better.
The only thing I’ve noticed (which can be a dealbreaker), is the espressos have not been hot. Each time we’ve brewed an espresso, they are coming out lukewarm. I love my coffees/espressos hot. I am sure we’re not doing anything wrong. We cleaned all parts as advised prior to first use and followed the instructions. By the way, the instruction packet/manual was annoying and had animated pictures, instead of a quick easy guide. Overall, my husband and I are not wowed by the Nespresso machine. With important improvements, this could be better.
*Received this product in exchange for my honest feedback.
Written by a customer while visiting influenster.com
Customer Rating
5
Convenient! Espresso ready in seconds
on March 21, 2026
Posted by: VikiP
[This review was collected as part of a promotion.] I love the bavy color! Very easy to clean. The machine males espresso in seconds. You can pick your favorite capsule and just put it in the machine and click a button. The cover is a little difficult to open sometimes (you def need 2 hands lol). When the water runs through each capsule, there are no coffee grounds left behind so your capsule holder is always clean!!! it is very easy to remove the capsule disposal and just rinse it.
Written by a customer while visiting influenster.com
Customer Rating
5
In love!
on March 21, 2026
Posted by: KyR1
[This review was collected as part of a promotion.] This nespresso machine makes the best coffee! It’s so slick and looks nice on the counter. It is easy to use and store. The coffee pods are small enough to keep on the counter. The coffee is consistent and tastes great every single time. You can only get the pods online but I just buy in bulk so always have some on hand! Worth the price!
Written by a customer while visiting influenster.com