Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
The best best best coffee machine, Nespresso sets
on March 15, 2026
Posted by: GwenB
[This review was collected as part of a promotion.] I am totally OBSESSED with this gorgeous Vertuo Next Nespresso machine! It matches my white kitchen to a T and fits the aesthetic like no other machine has. With two young kids, my husband and I both drink at least a cup a day so it’s a total lifesaver. The size of the machine is sleek and fits so well on my countertop. The vertuo pods are absolutely delicious and make the perfect amount. Nothing beats a Nespresso to start the day and this Vertuo next makes the best cup. Highly recommend this amazing machine which has made our lives infinitely better, Nespresso is the BEST!
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
I love the larger machine!
on March 15, 2026
Posted by: Loey
from Orlando, fl
[This review was collected as part of a promotion.] I was so excited when I saw the larger water container! And I love the grey!
And it takes up less space because the water jug is in the back and not on the side!
And it takes up less space because the water jug is in the back and not on the side!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
That it looks great works well coffee taste great
on March 15, 2026
Posted by: Birdie
from Boston MA
[This review was collected as part of a promotion.] I bought this several weeks ago. I like it but I think the older model was easier to put the coffee in. This one you have to push it down and then slide the lever over which seems like more steps
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Solid Coffee Machine
on March 15, 2026
Posted by: MonicaG
[This review was collected as part of a promotion.] Great for a quick cup of coffee when you need something fast and on the go. The machine heats up quickly and makes a great cup of coffee. Only downside is that the coffee pods can get pretty expensive over time if you drink a lot of coffee.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect at home coffee
on March 15, 2026
Posted by: jaydeS
[This review was collected as part of a promotion.] Love this machine!! It’s a gorgeous color and compact enough to fit on my counter. It heats up super quickly and the coffee is brewed perfectly each time. Look forward to my coffee every day!
Written by a customer while visiting influenster.com
Customer Rating
5
Boujeeeee but worthy!
on March 15, 2026
Posted by: JeleenE
[This review was collected as part of a promotion.] I've never had a coffee dispenser like this. Literally cafe worthy drinks instantly. The flavors are endless. The double shot can be ran twice for a still robust flavor. This machine is beautiful to look at and easy to use. The app is the cherry on top.
Written by a customer while visiting influenster.com
Customer Rating
4
Love Nespresso, this machine is loud
on March 15, 2026
Posted by: AliciaR
[This review was collected as part of a promotion.] I really like the taste of these coffees, but I was disappointed there was not any coffee in the actual machine box itself. It would be a nice added touch to include some samples in the actual box when you open it to try right away. I feel as though this machine is louder than my Vertuo and the opening mechanism is quite stiff rather than the other machine that you can easily lift the lid for. I also like how the regular Vertuo machine has a holder for spent cartridges while this version requires you to remove each cartridge when you open it. I do like the compact design though with the water right behind the machine. The design is sleek looking with metal looking parts. The coffee temperature is also very nice.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
4
Hot with foam tops every time!
on March 16, 2026
Posted by: HeatherP
[This review was collected as part of a promotion.] This machine makes me feel like I have a coffee shop at home! Best coffees and espressos I’ve ever had! Super hot with foam tops every single time! The setup is extremely easy. Gave everything a quick wash and rinse. Dried it and plugged it in. I gave it a rinse cycle with filtered bottled water and was able to use it right after. There’s only one button. You press it to start and stop. It’s also the button you use to do the rinse cycle to clean it. Hold it down for 3 seconds I think it was. (I had to use the app to watch a video on it as the booklet wasn’t very helpful.) But they probably did that on purpose haha! The machine will automatically know which coffee/espresso pod you are using. And there is a variety! I do wish they would have more of a variety in stores as the ones through Nespresso are all online and a bit more on the pricey side. But, if you’re willing to splurge.. that is the way to go. Whichever way you go about it, I believe this is the best option compared to getting it at a coffee shop! Hands down! No matter what though, definitely pay attention to pods that you get so you know what size of cup to use and so on. And don’t forget to recycle them! I hope Nespresso will have an option to buy reusable lids for the pods so we can reuse them. I would really love that! I do like that the machine doesn’t take up a lot of room. However, I think there could be some improvements. The plastic platform that holds the cup isn’t very big and can pop off easily. I do not recommend walking away while your coffee/espresso is making. And the front part could definitely use a little more room to allow bigger cups and such to fit more snug. If it sits too low, liquid will splatter and make a mess. And you can’t get the cup very close. My cup was able to fit but barely! Also, I want to add that this machine is not quiet. But not overwhelmingly loud either. Especially once the scent of coffee/espresso starts to waft through the air. It doesn’t take very long to make anything, so the noise doesn’t last forever. There is a really bad smell when you first open the box up and get the machine out. It took about a week for the smell to go away. I’m guessing it’s from being in the box after being made? I’m not sure. I also want to mention the water reservoir. It’s a thin hard plastic container. And so is the lid. I think they could break easily. Which is a down side. I’m still not sure how one would go about giving this machine a good clean when it needs it. I’ll figure it out though. Lastly, the pod holder is really cool. When you unlock the machine and lift up the lid, there are these pod arm thingys that pick up and discard your pod into a side container so you can recycle/reuse them later. All together I have really loved using this machine along side my Nespresso milk frother! I look forward to my mornings so much more now! Thank y’all for sending this to me!
Written by a customer while visiting influenster.com