Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,413 Reviews)
Rating breakdown 7,413 reviews
5 Stars
5,778
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,272 out of
3,790)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
I made a review
on April 14, 2022
Posted by: angelesva
I made a review on this before but i’ll say it again. best coffee machine i’ve tried. I mainly use it for the espresso shots it has helped me save so much money and saved so many coffee runs. it is expansive but worth it. unlimited coffee!
Written by a customer while visiting influenster.com
Customer Rating
5
Great Coffee & Espresso
on April 11, 2022
Posted by: Dano1953
from Burbank, CA
It’s a pleasure to have a machine make coffee or an espresso that meets my expectations. Very convenient when I have early working shifts.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quick easy and delicious
on April 11, 2022
Posted by: Connell Roofing
from Medfield, MA
Got one a few weeks ago for our office and everyone loves it. Has a kind or flavor for everyone!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great product!
on April 7, 2022
Posted by: Sierra143
from Maryland
My aunt gave me this as a birthday present and I'm so excited she did. It is one of those fun treats you might not think to get yourself and has been a wonderful addition to my kitchen. Easy to use and works perfectly.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love my machine
on April 4, 2022
Posted by: robinc78
I love my machine it make amazing coffee especially cappuccino the pods are bit expensive but still like it
Written by a customer while visiting influenster.com
Customer Rating
5
My gift of the VertuoPlus was very unexpected.
on April 4, 2022
Posted by: Sflo
from Loganville, GA
So far I have sampled 2. They were so delicious. I am ordering more pods. I didn't know there was another type of maker than the K-cups. I would highly recommend this! This was a VERY unexpected gift. It was given to me by the best couple. I hope they enjoy their first new home. <3
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Blinking Color Key is Needed
on April 3, 2022
Posted by: Stasey
from SC
So far so good, but I would like to know how many times to press the button for what purpose -- and what each color means. Friendly suggestion: Consider a tiny sticker or something to help a user out. :-)
Response from Nespresso USABy Nisha B, Customer Service , April 4, 2022
Hi Stasey. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Easy to use great coffee
on April 2, 2022
Posted by: Pat55
from Surprise arizona
I purchased this a couple of weeks ago after two of my daughters recommended it. The coffee flavors are all great and not watered down. The only reason I didn’t select all stars is because pressing the top to begin the maker is not consistent. Sometimes I only need to press it once and other times two or three times. I don’t know if the delay is normal but it is confusing. Other than that I am happy with my purchase.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, April 4, 2022
Hi Pat55. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA