Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
3
Easy to use, easy to clean
on March 15, 2026
Posted by: JenniferM
[This review was collected as part of a promotion.] I received the Nespresso Vertuo Next for free from Influenster in exchange for my honest review. This is a nice coffee maker that offers quite a bit of selection as far as the coffee capsules go. It is easy to setup and use and doesn't take up alot of counter space. Also, it is very easy to clean. The coffee tastes great and you can make several different cup sizes. Overall, this is a great coffee maker that I would recommend to others.
Written by a customer while visiting influenster.com
Customer Rating
5
Must have espresso machine
on March 15, 2026
Posted by: KellyD
[This review was collected as part of a promotion.] This espresso machine is the best machine ever! I use it every single day and it makes the best espresso! It heats up so fast and I love how easy it is to make espresso every morning. It’s super easy to set up and you literally get your coffee at the press of a button. I honestly couldn’t live without this machine. It’s also super easy to empty the pods in the back when it gets filled up!
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!
on March 15, 2026
Posted by: CariJ
[This review was collected as part of a promotion.] I think I love this machine! The quality of the coffee that it produces is superior in that it tastes like it came from a high-end coffee shop. It reliably produces high quality coffee every single time with no problem. The pictures do not do it justice. The foam on top of the coffee is top quality. The espresso is fantastic. If you are bothered by the low volume commonly produced with espresso, you can "hack" the machine by brewing the same pod twice, and it still tastes great. You just have to be careful not to let the machine eject the pod backward into a receptacle as it is designed to do after brewing and opening the machine lid. The automatic pod removal is another genius feature of this machine. Maintenance is easy, and you don't have to clean it weekly. The pods can be a little pricey and you have to use Vertuo pods in the machine, but I have already amassed a collection so I will never be without. The coffee is just that good.
Written by a customer while visiting influenster.com
Customer Rating
1
Great coffee but very noisy
on March 15, 2026
Posted by: Bettyb
from Fort mill, SC
Great coffee. The machine is very very noisy. Much worse then the smaller nespressso units. Disapointed
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, March 16, 2026
Thank you for your review, Betty. We're sorry to learn that you're disappointed with the functionality of your Vertuo Next. Our machine experts are able to assist you with troubleshooting to make for the best experience. Please call at your convenience, 800.562.1465. Enjoy your Nespresso coffee.
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best Nespresso I’ve owned!
on March 15, 2026
Posted by: AlexisS
[This review was collected as part of a promotion.] This is my third Nespresso (due to moving) and this is my favorite one yet! I’ve noticed, when you run out of water mid-brew, it stops and automatically resumes once you add more water! I’m so impressed! The coffee tastes amazing, you can make various sized coffees and even espresso drinks. The coffee always has foam on top to make it feel like you had your own personal barista make it for you. The machine is so easy to use, with only one button! It makes coffee so fast, way faster than a pot of coffee. The pods make cleanup so easy to, all you have to do is empty the pod container and your good to go. I’ve noticed this machine also hardly drips! Closing the lid is machine is very easy, and it just locks into place. Considering how easy it is to use it, it’s not very loud and does everything automatically. This machine is built very well. It makes my coffee so easy in the morning. I highly recommend!!! The new favorite part of my day!
Written by a customer while visiting influenster.com
Customer Rating
5
So easy to use and great taste of coffee 😍
on March 15, 2026
Posted by: OlgaP
[This review was collected as part of a promotion.] I’m so happy with this Nespresso Vertuo Next machine! It’s super easy to use and makes great coffee with a nice crema on top. I love how quickly it heats up, and the size is perfect for my kitchen counter. It’s become part of my daily coffee routine and makes mornings so much better.
Written by a customer while visiting influenster.com
Customer Rating
5
It’s a big yes!
on March 15, 2026
Posted by: SamanthaD
[This review was collected as part of a promotion.] •I received this product for free from Influencer and Nespresso in exchange for my honest review•
Guys I’m in love! This machine is such a game changer! I really enjoyed this machine and I definitely can see myself using this a couple times a week! So it does kind of takes a while to set up but once you set it up the brewing time isn’t long. I also love how on the website there’s videos to show you step by step which I enjoyed a lot. You also need to download an app which pairs with your machine. I think it’s really cool because it lets you know if your machine needs you! Like I said the brewing time isn’t long maybe less than 2 minutes. (Don’t quote me but to me it seems like less than 2 minutes) I love how the coffee smells when it’s brewing! I feel like I’m at a coffee shop! lol. The clean up is super easy too! Also I feel like this machine is slim and will not take up a lot of space. Another thing it’s very easy to use once you watch the video! If you’re looking for a new machine I highly recommend this one! 10 out of 10!
Guys I’m in love! This machine is such a game changer! I really enjoyed this machine and I definitely can see myself using this a couple times a week! So it does kind of takes a while to set up but once you set it up the brewing time isn’t long. I also love how on the website there’s videos to show you step by step which I enjoyed a lot. You also need to download an app which pairs with your machine. I think it’s really cool because it lets you know if your machine needs you! Like I said the brewing time isn’t long maybe less than 2 minutes. (Don’t quote me but to me it seems like less than 2 minutes) I love how the coffee smells when it’s brewing! I feel like I’m at a coffee shop! lol. The clean up is super easy too! Also I feel like this machine is slim and will not take up a lot of space. Another thing it’s very easy to use once you watch the video! If you’re looking for a new machine I highly recommend this one! 10 out of 10!
Written by a customer while visiting influenster.com
Customer Rating
5
Great espresso!
on March 15, 2026
Posted by: TiffiniT
[This review was collected as part of a promotion.] There is a light sound but not noisy when making a cup. The performance of this machine is wonderful. Makes a lovely cup every time. It has consistent power and performance with no issues. It is very easy to clean.
Written by a customer while visiting influenster.com