Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6 out of 5
4.6
(7,413 Reviews)
Open Ratings Snapshot
Rating breakdown 7,413 reviews
5 Stars
5,778
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product. 
(
3,272 out of 3,790
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5 out of 5
5
So easy and tastes great
on August 7, 2022
Posted by: erinp136
This was my first Nespresso machine and at first I thought it was faulty because the closure system is hard to twist, but I guess every machine is like that so try is is the only downside. Aside from that I love this machine and the frother foams any creamer perfectly just just the push of a button
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Great coffee & espresso
on August 6, 2022
Posted by: Iggy
from South River, nj
[This review was collected as part of a promotion.] Bought this for my wife for her birthday and she loves it !!
So do I
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3 out of 5
3
Annoyed
on August 6, 2022
Posted by: Anonymous
from Florida
I'm very annoyed that this company doesn't openly discuss how many different manufactures make this coffee machine with the name "vertuo." Most reusable capsules are made for the Delonghi manufactured machine. Pods are too expensive and wasteful, I didn't receive a recycling bag either.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, August 8, 2022
Thank you for your review. We do not test the compatibility of competitor’s products so we cannot comment on them or how they may affect your machine. Recycling bags are free and can be added to any order placed directly through Nespresso. The VertuoPlus machine comes with a one-year warranty. We offer lifetime troubleshooting support should you experience any machine issue or have further questions. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great quality!
on August 5, 2022
Posted by: Hahnnotsolo
from Milwaukee, WI
[This review was collected as part of a promotion.] Great machine and great quality coffee! Highly recommend
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
So far so Good
on August 5, 2022
Posted by: Stocazzz
from Miami, Florida
[This review was collected as part of a promotion.] I recently purchased a VertuoPlus machine. Im trying my luck considering the mixed reviews Re: durability. So far, I’ve enjoyed both the machine and the coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great product!
on August 5, 2022
Posted by: Katherine
from Brooklyn , NY
[This review was collected as part of a promotion.] I love this machine. It makes me excited to get out of bed and make myself coffee. We also use it to make ice coffee which is great. Love how it makes the coffee frothy and it comes out pretty hot.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great features!
on August 4, 2022
Posted by: Thuller
from North Carolina
[This review was collected as part of a promotion.] I brought this two weeks ago, I’m so happy! Love the vertuoPlus!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Pleasantly surprised
on August 4, 2022
Posted by: Tam
from Massachusetts
[This review was collected as part of a promotion.] Originally thought it wouldn’t be as good as people have been saying but it is. Very enjoyable and haven’t purchased my morning cup from coffee shops since receiving my machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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