Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
perfection
on March 9, 2026
Posted by: StaceyS
[This review was collected as part of a promotion.] Easy to use. Pretty much plug and play. Quick delivery. Smooth taste to the coffee. Machine is slim and does not use a tank of water too fast. Pods pop to a holding tank with each use so they are easy to dispose of. No issues here. Fun little machine.
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Written by a customer while visiting influenster.com
Customer Rating
3
Good but could be better
on March 9, 2026
Posted by: AndrewL
[This review was collected as part of a promotion.] First, let me say coffee is great, but this item is NOT user friendly and requires multiple YouTube videos to get water levels dialed in manually because the app is HORRIBLE!!!
Written by a customer while visiting influenster.com
Customer Rating
4
Nespresso Virtuo Next
on March 9, 2026
Posted by: ChristianaS
[This review was collected as part of a promotion.] The Nespresso Virtuo Next is made out of 99% recycled material. It has a 37 0z water tank and usesIt also brews either coffee or espresso using capsules. It’s a smart technology that connects to Bluetooth and WiFi. It’s easy to clean and heats your coffee or espresso 15-20 seconds. It also brews as small as 5 oz and as big as 18oz for a travel mug. I love how versatile it is. I would recommend this espresso and coffee maker.
Written by a customer while visiting influenster.com
Customer Rating
5
Café style drink at home
on March 9, 2026
Posted by: RocecilR
[This review was collected as part of a promotion.] It’s incredibly easy to use just insert a capsule and press one bottom and in seconds you have a rich, flavorful cup of coffee or espresso. The machine heats up quickly like 20 seconds which is perfect for busy mornings.
The vertió system spins the capsule during brewing to create a smooth, full bodied coffee with a nice leyer of cream on top, like cafe style drinks at home. The design is sleek and modern.
Written by a customer while visiting influenster.com
Customer Rating
5
Everyday use
on March 9, 2026
Posted by: SheilaO
[This review was collected as part of a promotion.] I love it! It is easy to use and tastes delicious. I use it everyday , I pop the pod in and let the machine do its thing. I use the self cleaning once a week to get rid of all the coffee residue. The coffee heats up nicely!
Written by a customer while visiting influenster.com
Customer Rating
5
I like it for my kitchen!!🩷
on March 9, 2026
Posted by: OlgaV
[This review was collected as part of a promotion.] I really like the Nespresso brand!
That coffee machine looks very stylish with grey color design and modern design for the kitchen, clean and beautiful! The setup was very easy , I connected everything quickly and was able to make coffee right away. Assembly is simple and straightforward too. The coffee tastes great and very aromatic, with a nice crema on top. I also like that it has different features for making coffee sizes.
That coffee machine looks very stylish with grey color design and modern design for the kitchen, clean and beautiful! The setup was very easy , I connected everything quickly and was able to make coffee right away. Assembly is simple and straightforward too. The coffee tastes great and very aromatic, with a nice crema on top. I also like that it has different features for making coffee sizes.
Written by a customer while visiting influenster.com
Customer Rating
3
Incredibly loud
on March 9, 2026
Posted by: ChadB
[This review was collected as part of a promotion.] This unit is excessively loud. If you think you're going to wake up early, make yourself an espresso, and NOT wake up your household, you are sorely mistaken.
The coffee produced does taste good. My wife has much more refined taste than I do when it comes to coffee, and she has enjoyed the pods. Melozio was her favorite so far.
I don't like the automatic pod disposal system. When you re-open the machine, the used pod is pushed back into a compartment inside the machine. Coffee grounds are wet, however, and easily susceptible to quickly growing mold. I'm going to have to empty it out daily anyway, so why have the pod shoved into a compartment where I might forget about it?
It wasn't my favorite espresso/coffee maker. Nespresso generally makes great products (for example, we had a Nespresso milk frother for years that is incredible), but this missed the mark. It is also really off-putting how pushy the instructions/pamphlets are with QR codes and trying to get me to connect my phone to the machine.
The QR code is the first thing in your face when you open the manual (and you aren't even given the full manual: that requires the QR code). I can't put the pod in with an app. I have to physically walk up to the machine anyway, so I don't see any good reason I need to connect my phone to a coffee machine.
Written by a customer while visiting influenster.com
Customer Rating
5
Delicious Latte’s
on March 9, 2026
Posted by: YahairaR
[This review was collected as part of a promotion.] This coffee machine is an easy setup. Once you add water to the container on the back of the machine, it’s ready for a coffee pod to be added to make the coffee. The pods appear to have a code on them that let the machine know how many ounces to dispense. Nespresso offers an array of flavors and roasts of coffee and espresso’s. With the push of a button, the coffee quickly dispenses. The clean up is relatively easy because the pod can easily be dispensed right after brewing a cup. I’m an iced latte person, and the espresso I brewed with my Nespresso was delicious! My favorite is the Chiaro pods, they offer a strong roast.
Written by a customer while visiting influenster.com