Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Rich creamy hot coffee, fast and made at home!
on March 6, 2026
Posted by: MemoryS
[This review was collected as part of a promotion.] Oh my goodness I have never been able to have such a rich creamy cup of coffee made at home until I received this Espresso Vertuo Next machine! It took my expectations to a whole new level! It was hot and creamy delicious, it made you feel like you were in a fancy restaurant. It brewed the perfect cup per pod size every time and the machine is very durable. It is a bit loud though so no making that secret cup, but so worth it. I've already ordered more coffee pods and am excited to continue to try new flavors. This is one of the best products I've received to review! Love it!!
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
4
Great for coffee fans!
on March 6, 2026
Posted by: ChristopherB
[This review was collected as part of a promotion.] I received the Nespresso Vertuo Next free from influenster in exchange for my honest opinion. This coffee maker while it does work fantastically, is a bit difficult to get started if it’s your first brew with it as you have to press the button 3 times to get it started. It however is super easy to assemble and the canister’s capacity is decent too! It heats up quickly and before you know it you’re on your way to a fresh cup of coffee! Unfortunately, it takes pods made specifically for the vertuo next and unable to use any nespresso pods. Overall this coffee maker is a great product for all of the caffeine fans out there, just wish they made vertuo next hot chocolate pods, tea and more decaf choices. The first pod I used was the Voltesso Espresso pod and it was pretty tasty! It’s also pretty cool how the pods have a type of code on each one so the machine knows exactly how much water to use for each cup. Pretty cool machine and nice when you just want a cup of coffee and not an entire pot.
Written by a customer while visiting influenster.com
Customer Rating
5
High tech & easy to use
on March 6, 2026
Posted by: MichelleG
[This review was collected as part of a promotion.] It is very high tech but easy to use. There is an app that goes along with the machine and it walks you through how to use/clean the machine. You can update your preferred coffee volume too. It heats up quickly.
Written by a customer while visiting influenster.com
Customer Rating
5
Excellent
on March 6, 2026
Posted by: Tee5
[This review was collected as part of a promotion.] Soo sleek and looks beautiful! I like how u can adjust the size of cup of coffee you want it to make. Easy to clean and easy to use!! Its quiet and doesn't make noise. Very high quality! Nespresso has soooo many types of flavor pods to choose from, whether you want something strong or decaf. Makes a great addition to the kitchen, and enjoyable for coffee lovers.
Written by a customer while visiting influenster.com
Customer Rating
4
A little confusing at first
on March 6, 2026
Posted by: TrisheaD
[This review was collected as part of a promotion.] To start, the directions that came with it on how to rinse the machine before the first use were really confusing so I resorted to YouTube. Once you get the hang of the machine, it’s pretty simple. I like that it places the used pods in a container to dispose of later. The first pod I tried was a double espresso over ice and I added some frothed vanilla creamer. It tasted great. I tried connecting my phone to the machine, but wasn’t successful, I’ll try again another time. For now, I am just going to manually use it.
Written by a customer while visiting influenster.com
Customer Rating
5
Obsessed with my Nespresso!!
on March 6, 2026
Posted by: RachaelM
[This review was collected as part of a promotion.] This Nespresso works great!! It has saved me so much money by making my own coffee at home. I prefer making my own coffees now with this instead of going to a coffee shop. You will seriously get great tasting coffee & lattes at home! The espresso shots come out great and are perfect for iced lattes 😍 It also was super easy to set up, it came with QR codes in the instruction packet which had links to videos on how to use and set up which was super helpful. It heats up and brews very quickly. It is great for busy mornings when I want to put a latte together before work. The style of the machine itself is a very nice modern look to it, I really like the white color! It isn’t too big and fits perfectly on my counter and goes with the style of my kitchen. I am obsessed with my nespresso!!
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Impressive machine and great tasting coffee!
on March 6, 2026
Posted by: CambrieK
[This review was collected as part of a promotion.] I love my Nespresso so much! I’ve had one for years and it’s worked perfectly for all this time. I recently got this new one to take to the office so I can enjoy coffee while I’m working too. It always brews such a great cup of coffee. It’s levels above competitors in my opinion. Every coffee has a thick layer of foam called crema that really sets it apart from any other coffee pod brand. The machine warms up super quick. It scans each pod so it knows exactly how much to brew. Once you’re done brewing the coffee you open the top again and it removes the pod and dumps it into a compartment stored within the machine for easy disposal. Nespresso is so handy for when I’m in a hurry because it takes hardly any time to brew a cup of coffee. I love how narrow it it is because I can easily put it on my desk without it taking up too much space. It is a little loud for the office since I’m in a cubicle, but it’s totally worth it. No one has complained so far! Nespresso also has a great program to reduce your environmental footprint where you can recycle coffee pods. I’m such a big fan of the brand and will be a lifelong customer. Highly recommend this brand if you’re looking for a great but convenient cup of coffee!
Written by a customer while visiting influenster.com
Customer Rating
5
Daily
on March 6, 2026
Posted by: MelissaM
This machine brews a beautiful Nespresso and is incredibly easy to use and clean. I love that the water hub comes off completely and can be switched around to either side or the back of the machine as it makes it perfect in any space.
This machine is used daily in my house especially for a quick pick-me-up during the day. The quality is built for durability and it will clearly be long lasting.
Written by a customer while visiting influenster.com