Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
3
Great for someone who is okay with using an app.
on March 2, 2026
Posted by: MaryH
[This review was collected as part of a promotion.] The good: It was very fast in brewing. The app interface was easy. It looks sleek and doesn’t take much up much space horizontally on the counter.
The not so good: The machine is reliant on an app to function for the most part. If you want to adjust any settings-volume and temp- you have to have the app. However, there is no subscription you must have to operate the app. It was also quite loud.
Overall, I think someone who enjoys a personalized experience through an app would enjoy this. I just prefer a more analog coffee machine.
Dimensions: 17”x5.5”x 17.5”with the cup holder and lid open.
(click to see the video)
Response from influenster.comBy Katy R., March 3, 2026
We expect your Nespresso experience to be seamless and gratifying, Mary. The pump in your new Vertuo Next should produce less noise over time. The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop. We also recommend running a cleaning cycle weekly and descaling with Nespresso Descaling Solution every 3 months or 300 capsules to keep your machine in peak operating condition and coffee tasting best. Descaling Solution and instructions are available on our website. Your machine can also function without the app. The app is simply to enhance your experience. Every Nespresso machine is covered under at least a one-year warranty and a lifetime of troubleshooting support, so for additional assistance, please call 800-562-1465, and a Machine Expert will be happy to assist you 24/7.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!
on March 2, 2026
Posted by: KateL
[This review was collected as part of a promotion.] My husband loves this thing. It’s been fun experimenting with all the different flavors that came along with it. He’s not a huge fan of the espresso, but he loves the ability to brew one cup at a time & that you can choose your cup size. And I love that the color matches my kitchen!
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Sleek, compact, easy to set up and operate, reason
on March 2, 2026
Posted by: StelkerHomeS
[This review was collected as part of a promotion.] The Nespresso Vertuo Next in white is the perfect blend of style and performance. Its sleek modern design looks beautiful on the counter, and the compact size fits easily without taking over the space. Setup was quick and simple, and operation is effortless with just one button. It brews consistently smooth, rich coffee with a thick cream and excellent flavor every time. The machine runs efficiently, and while you can hear it brewing, the noise leve is very reasonable and not disruptive. Overall, it delivers great tasting cafe quality coffee in a stylish, easy to use package.
Written by a customer while visiting influenster.com
Customer Rating
5
The absolute best
on March 2, 2026
Posted by: NatalieB
[This review was collected as part of a promotion.] I’m in love with my new Nespresso Vertuo Next. It’s sleek looking and beautiful on my counter. I feel as I have moved into the Jetson kitchen.
The pods are so easy to use and you don’t need to prep or worry about making coffee. You just need to make sure there’s water in the machine and pods in the drawer! The selection of coffee available in pods is amazing. They have multiple styles, even for cold brew! I can’t wait to try some seasonal coffees and hopefully more flavored “girly” coffees!
My husband and I can’t express how nice it is so be able to choose different coffee and tray in a few minutes. This machine is life changing! Absolutely recommend!
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
In love 😻
on March 2, 2026
Posted by: SandraM
[This review was collected as part of a promotion.] I’m in love with my new coffee maker. Can make either regular sized coffee or espresso shot, which I love! The coffee is delicious with this product! Can’t wait to try more coffees!
Written by a customer while visiting influenster.com
Customer Rating
4
Not bulky or difficult to use and coffee tastes gr
on March 2, 2026
Posted by: MelissaG
[This review was collected as part of a promotion.] Overall I really love this Nespresso. It isn’t large and doesn’t take up too much room. Its design is sleek and looks nice on my counter. You can fill the water tank quickly and attach it to the back without too much complication and just has one button to operate it. You can also adjust the base to be higher or lower to accommodate your coffee cup size. It’s also nice once you’re done with your pod it gets thrown into a well and you throw them all out once it’s full. Only difficulty I had was turning the top to lock you need to really push it down and move the lever, you can see I can’t even do it with one hand in the video I have to use both hands and with a little force. I like that there were samples of different coffees and espressos to allow me to try and see which ones I liked so I can order. The pods are somewhat costly but not awful especially for the convenience. And most importantly, the coffee and espressos taste great. I’m a bit picky with coffee and this Nespresso passed the test! I would absolutely recommend.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Looks classy on the counter
on March 2, 2026
Posted by: WathmieA
[This review was collected as part of a promotion.] Oh my goodness!!!! I’m so happy I received this. I love making fancy coffee at home because I can save money. This machine is very useful. Doesn’t take too much counter space either
Written by a customer while visiting influenster.com
Customer Rating
5
Love it
on March 2, 2026
Posted by: EvelynN
[This review was collected as part of a promotion.] I really like that this is a compact coffee maker. It also has great power and also cleaning is super easy. It’s very pretty on my counter and it functions so well. My coffee has never tasted better!
Written by a customer while visiting influenster.com