Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
High quality coffee with minimal effort ❤️
on March 1, 2026
Posted by: MariamiM
[This review was collected as part of a promotion.] Ive been really impressed with Nespresso Vertuo next-white. The temperature is perfect every time-hot enough to enjoy immediately without burning the flavor. The consistency is excellent, each cups comes out rich and smooth, capacity - very convenient water tank is large enough for multiple cups. Its reliable, Works quickly without any issues, machine is lightweight and doesn’t take up much space, which is ideal, who has small kitchens. Setup really simple and straightforward.
Overall Highly quality coffee with minimal effort. ❤️
Overall Highly quality coffee with minimal effort. ❤️
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect espresso
on March 1, 2026
Posted by: ChristinaO
[This review was collected as part of a promotion.] This was the perfect way to get my morning started. I choose the double espresso and with a little milk. Gave me the energy I needed this morning. Easy to setup and easy to use. I look forward to trying more pods
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Delicious Espresso!
on March 1, 2026
Posted by: ChrisT
[This review was collected as part of a promotion.] My wife and I are total coffee addicts so adding this to our daily coffee routine has been a great addition to our kitchen. The Nespresso Vertuo Next has made making espresso extremely easy! Just add water, drop in your flavor pod of choice and hit the button. Within a minute you have a perfect espresso to add to your coffee mix! It’s truly that simple! We have had the Nespresso machine for a few weeks now, using it daily and it has performed flawlessly! If I was to nit pick I would prefer a larger size water reservoir and better height options for your cup. Overall this has been a total hit in our household and would highly recommend to anyone searching for an espresso machine!
Written by a customer while visiting influenster.com
Customer Rating
4
Easy to use but not hot enough when brewed
on March 1, 2026
Posted by: HeatherC
[This review was collected as part of a promotion.] I received this product for my honest feedback and review. The setup was easy, the machine looks nice , its sturdy and well designed and looks good and fots nice on my coffee station. Nespresso provided a box of capsules which was amazing. I also purchased 3 sleeves from their site as well. There are different brew size options I chose coffee. The taste is a bit stronger than im use to but I like the frothy consistency. My only con is that the coffee isn't heated enough eventhough you heat it first it doesn't brew hot? But its a nice machine.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
3
Great if you enjoy espresso!
on March 1, 2026
Posted by: NANCYK
[This review was collected as part of a promotion.] I’ve tried the Nespresso machine out. I feel it would be better for someone that likes espresso. I enjoyed a few but prefer a big cup of coffee to a small jolt. I do like the frother. It made it really good. The pods are very expensive and I couldn’t find generic ones like you can with a Kerig.
Response from influenster.comBy Logan M., Customer Service, March 2, 2026
Thank you for your review. We are sorry to learn the Vertuo Next didn’t meet your expectations. Please call us via our toll-free number at 800-562-1465, and we'll be happy to collect any further feedback you have, and see what can be done to make your Nespresso experience better.
Written by a customer while visiting influenster.com
Customer Rating
5
The espresso is easily as good as my manual machin
on March 1, 2026
Posted by: HeatherH
[This review was collected as part of a promotion.] This machine makes really good espresso! I was skeptical because I own a nice espresso machine, but this Nespresso gave comparable espresso with much less effort.
I did wish that the machine came with a full manual though, because I ended up watching a YouTube video to figure out the setup, and another one to figure out that the machine is smarter than me. I expected to have to indicate what kind of pod I was using so it would know how much water to use, but that information is coded right into the pod. I just needed to wind it up and let it go, so to speak.
Written by a customer while visiting influenster.com
Customer Rating
5
Best espresso machine ever
on March 1, 2026
Posted by: PaytenR
[This review was collected as part of a promotion.] 10/10 love this machine. It’s beautiful, the noise isn’t too bad and the espresso is absolutely delicious. It’s pretty quick to make a shot of espresso. My favorite part is that it automatically dumps your used pods into a container when you open the lid again. It’s not hard to close up and it fits on my counter beautifully. I absolutely love it and use it every single day.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Great find
on March 1, 2026
Posted by: MichaelL
[This review was collected as part of a promotion.] This machine is perfect. It is small and compact, and it is so cool. It reads what kind of pod you are putting in and automatically knows what to make and how to make it. Press one button and you have the perfect espresso shot or latte.
Written by a customer while visiting influenster.com