Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4
Difficult to latch, but great, flavorful espresso.
on February 27, 2026
Posted by: DebraG
[This review was collected as part of a promotion.] I was excited to try the Vertuo version of the Nespresso. I had an original one and loved it. This new model is much more attractive with the two toned color scheme. Right away I noticed it was a bit difficult to open, close and latch. I have mobility issues and it's a bit hard to do. I'm hoping it will loosen the more I use it. This model grabs the empty capsules and drops it in the attached container and stores them until you're ready to recycle them or it fills up. The capsules are more expensive than the original version, and there isn't a large variety of this style. All that being said, it makes a darn cup of espresso.
Written by a customer while visiting influenster.com
Customer Rating
4
Nespresso Vertuo
on February 27, 2026
Posted by: YudyP
[This review was collected as part of a promotion.] Looks a little bulky BUT it looks very elegant and has a huge resourvour to store water in for coffee. It is quicker and you do have app control to control the size or amount of coffee selected. Its perfect for making ice coffee, hot coffee, simple coffee all from the pods that nespresso offers. It is loud but somewhat satisfying to watch while brewing your coffee. I would say it worth the extra buck! All in all I enjoy it and is an upgrade from my coffee machine. Cleaning is simple compared to other machines. Setup was easy and I loved the app features. Ergonomics is spot on! Love, Love Love!
Written by a customer while visiting influenster.com
Customer Rating
5
I love this so much!
on February 27, 2026
Posted by: AshleyH
[This review was collected as part of a promotion.] This machine brews such strong coffee. My husband and I are enjoying it so much. I love all the different options you have. I love how compact and aesthetic it looks sitting on my kitchen counter. It's sleek, effective, and works fast! It does take some getting use to. One of my favorite gadgets I own now.
Written by a customer while visiting influenster.com
Customer Rating
5
Highly recommend
on February 27, 2026
Posted by: GordanaI
[This review was collected as part of a promotion.] Wow super coffee machine! Works so good and makes best espresso coffee ever! Great features and great taste as well! I love the taste and consistency of coffee it makes every morning for me!
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing!
on February 27, 2026
Posted by: TaniaC
[This review was collected as part of a promotion.] It brews a smoother, better tasting cup of coffee compared to other single serve machines. It heats up quickly and you can even manage / start your machine through the app, order pods and accessories. It also sends you maintenance alerts. It is a bit louder than most standard coffee makers, the pods are slightly more expensive and not available at every store. It is really easy to clean and maintain. I love the compartment for the used pods on the left side. Overall though, it is a premium / higher quality coffee maker that delivers great results.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Read this!
on February 28, 2026
Posted by: KelceyP
[This review was collected as part of a promotion.] What a beautiful cup of coffee and espresso this machine makes. I was pleased with the crema on both the espresso and the coffee. I'm fascinated by the functionality of each pod using a bar code to tell the machine the perfect amount of water for each pod. (I also love that the machine allows you to easily top off if you wish.)
Another cool feature is that the machine can connect to your phone through the app and it can tell you different notifications about your machine.
I appreciate the easy to remove side compartment for the used pods and the way that each pod slides out into the reservoir with ease.
The app is a really nice feature since it not only sends you notifications about your machine, but it also provides and easy way to reorder or recycle. AND it's a one stop shop for FAQs, which I truly appreciate.
The only aspect of this machine that I am not in love with is that it can be a bit difficult to lock the top piece into place after replacing the pod. That said, it's a minor complaint for me but if you have arthritis, etc... I might consider another model.
Otherwise, I love it and it will be replacing my old model.
Another cool feature is that the machine can connect to your phone through the app and it can tell you different notifications about your machine.
I appreciate the easy to remove side compartment for the used pods and the way that each pod slides out into the reservoir with ease.
The app is a really nice feature since it not only sends you notifications about your machine, but it also provides and easy way to reorder or recycle. AND it's a one stop shop for FAQs, which I truly appreciate.
The only aspect of this machine that I am not in love with is that it can be a bit difficult to lock the top piece into place after replacing the pod. That said, it's a minor complaint for me but if you have arthritis, etc... I might consider another model.
Otherwise, I love it and it will be replacing my old model.
Written by a customer while visiting influenster.com
Customer Rating
4
Nice machine
on February 28, 2026
Posted by: JennaJ
[This review was collected as part of a promotion.] Nice espresso machine. It’s a bit of a learning curve for me as I use a traditional machine but think Keurig meets espresso. Overall the drinks taste good and it brews quickly. I love the different options for flavors and the sampler was a nice addition. It’s compact and brews the perfect temperature cup. It came a bit dusty from the packaging but is easy enough to clean. Overall a great addition for the novice interested in espresso.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!
on February 28, 2026
Posted by: DominiqueD
[This review was collected as part of a promotion.] I love this machine! It was quick and easy to use. I love that it has descaling. Easy to clean and the disposable area for the cups is fantastic! I wish they had more decaf options! But I’m used to that. Very nice product! Would highly recommend!
Written by a customer while visiting influenster.com