Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Perfect Espresso Machine
on February 24, 2026
Posted by: SheilaF
[This review was collected as part of a promotion.] This expresso machine is compact, but powerful. Great for not having much counter space. It startled me when it first started. Just how it works. I am use to it now. It is easy to fill with water. Also, I like how the pods go in and you can empty the machine later. Taste delicious.
Written by a customer while visiting influenster.com
Customer Rating
4
Ready to drink coffee at home in minutes!
on February 24, 2026
Posted by: MT69
[This review was collected as part of a promotion.] This is your basic easy to use coffee maker. One touch and have coffee ready in minutes. It’s too not loud. This machine is slim and fits easily on any counter space. I do feel like the machine lacks quality though, a lot of plastic feeling.
Written by a customer while visiting influenster.com
Customer Rating
5
Love my Nespresso machine!
on February 24, 2026
Posted by: ConstanceW
[This review was collected as part of a promotion.] This is my first experience with a Nespresso machine. I had never used one before now. I have to say I fell quickly in love! I did have a couple minor cons, but mostly pros out of my experience! I was gifted the Vertuo Next. It is pretty straight forward to use. What i love is the fact that it senses the capsule if it will be a shot of espresso or an actual cup of coffee. It puts out the right amount of liquid based on that. The drip tray is adjustable, so you can move it based on what you brew. This is probably my absolute favorite feature because I have some tall cups I like to use for my iced coffee. It heats up and brews quickly. It can be a little bit loud, however, I don't really pay much attention to that because I typically start it and walk over to do something else - so it doesn't bother me. It is a very pretty, crisp and clean white design and I was even able to find a matching drawer for my capsules to match it. Now, the minor con I mentioned... it isn't particularly the easiest to open and close. You do need to have a bit of pressure to push down and lock the lid. It also
takes just a hint of strength to open it. I am okay with it for myself, but anyone who struggles with grip or strength, possibly elderly with arthritis... I absolutely would not recommend this model in particular but I would still suggest a Nespresso of a different model. So not much of a gripe for myself. All in all, it is now my favorite kitchen appliance.
takes just a hint of strength to open it. I am okay with it for myself, but anyone who struggles with grip or strength, possibly elderly with arthritis... I absolutely would not recommend this model in particular but I would still suggest a Nespresso of a different model. So not much of a gripe for myself. All in all, it is now my favorite kitchen appliance.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
3
Complete fail on this :(
on February 24, 2026
Posted by: HollyS
[This review was collected as part of a promotion.] I was SO excited for this but unfortunately, it’s a wash. The machine came dirty, covered in dust. It was boxed well so I’m not sure how but even the inside of the machine was covered and had to be cleaned. When I went to use it, the actual cover that you lift to put an espresso cup in is extremely hard to open and close. I mean you have to jam it with two hands to close. Again, weird for a brand new machine. It made my espresso and looks awful. It’s chunky of sticky brown instead of the normal smooth texture. It’s also really loud! Lastly.. it was leaking water all over my counter. Complete fail on this :(
Response from influenster.comBy Allison, Customer Service, February 25, 2026
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting influenster.com
Customer Rating
5
Super easy to use
on February 24, 2026
Posted by: NhuN
[This review was collected as part of a promotion.] Love this Nespresso machine! It makes rich, smooth, cafe-quality coffee in a minutes with the perfect crema every time. Super easy to use, quick and convenient.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use!
on February 24, 2026
Posted by: AngA
[This review was collected as part of a promotion.] I absolutely love my Nespresso Vertuo!
The coffee quality is consistently rich, smooth, and tastes like something you’d get from a Café. The machine is super easy to use just pop in a pod, press one button, and it makes the perfect cup every time with a beautiful crema on top. I also appreciate the variety of pod options, from espresso to full size coffee, so it fits whatever I’m in the mood for. It heats up quickly, looks sleek on the counter, and makes my mornings so much easier. If you want barista-style coffee at home without the hassle, the vertuo is definitely worth it!
The coffee quality is consistently rich, smooth, and tastes like something you’d get from a Café. The machine is super easy to use just pop in a pod, press one button, and it makes the perfect cup every time with a beautiful crema on top. I also appreciate the variety of pod options, from espresso to full size coffee, so it fits whatever I’m in the mood for. It heats up quickly, looks sleek on the counter, and makes my mornings so much easier. If you want barista-style coffee at home without the hassle, the vertuo is definitely worth it!
Written by a customer while visiting influenster.com
Customer Rating
5
Sleek, compact and make barista, quality coffee at
on February 24, 2026
Posted by: RachelThanhG
[This review was collected as part of a promotion.] I am absolutely in love with my Nespresso Vertuo Next in Dark Navy. The material feels premium and the size is perfect for my small kitchen counter. It’s very easy to use, and the coffee quality is consistently rich with a great crema. Cleaning is a breeze since the used pods are ejected automatically. It seems quite durable so far and definitely elevates my morning routine.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Fantastic, Quick, & Delicious!
on February 24, 2026
Posted by: NicolasS
[This review was collected as part of a promotion.] My new favorite, quick espresso machine! This thing rocks. It’s super easy to use (only have to press a button) and delivers delicious espresso in seconds! It heats up VERY quickly taking only about 10 seconds from turning it on to making coffee. The coffee tastes great and Nespresso gives you a huge range to choose from which I love. It’s also super easy to clean and fairly durable. The white scared me a little, but it wipes down super easily. I also love that you can connect it to your phone via app to help make everything a bit more seamless. It’s a hit in this house and we have been using it every morning since getting it.
(click to see the video)
Written by a customer while visiting influenster.com