Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,416 Reviews)
Rating breakdown 7,416 reviews
5 Stars
5,781
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,273 out of
3,791)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4
Delicious
on August 23, 2022
Posted by: CZ
from Minneapolis, MN
[This review was collected as part of a promotion.] Bought this recently to switch up my at home coffee, very happy with my purchase so far, about a month later
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love our Nespresso!
on August 23, 2022
Posted by: RVanH
from Andover, Minnesota
[This review was collected as part of a promotion.] I bought this a month ago for my husbands birthday and we love it! Every now and then we love to treat ourselves to an espresso and this is the perfect thing! Otherwise we’re everyday coffee drinkers!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect for brewing expresso shots!
on August 23, 2022
Posted by: Moni
from San Leandro, Ca
[This review was collected as part of a promotion.] I love my expresso machine! Recommend this model to mommy family and friends!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Broken
on August 23, 2022
Posted by: El
[This review was collected as part of a promotion.] Really really loud and it is not picking up the pods as it should. It seems like I got a used/refurbished or broken one?
No, I would not recommend this to a friend.
Response from Nespresso USABy Lisa A, Customer Service, August 24, 2022
Thanks for your review. We’re dismayed your VertuoPlus machine is loud, and the tracks aren’t picking up your used capsules to dispense into the used capsule dispenser. Your VertuoPlus machine comes with a 1 year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We’re available by phone 24 hours a day and 7 days a week, for your convenience. We recommend calling us to speak with a machine expert, to resolve your machine issues. We look forward to your call soon.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice machine
on August 22, 2022
Posted by: Greg M
from New York, NY
[This review was collected as part of a promotion.] This would have been 5 stars but I was replacing my original Nespresso machine which died. I have to say I like the espresso from the original line slightly more than from the Virtuo but it’s nice to be able to make standard cups of coffee now.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So far, so good!
on August 22, 2022
Posted by: Holly
from Lima, OH
[This review was collected as part of a promotion.] I received my machine about two weeks ago and am really enjoying the automation and ease of using it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on August 22, 2022
Posted by: vivo7391
[This review was collected as part of a promotion.] I bought this machine because I was tired of drinking cold brew every morning, and I could not recommend it more. You only have to press one button and it does everything for you. I love how sleek it looks too.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use and makes great coffee!
on August 22, 2022
Posted by: Crystal
from Scottsdale, AZ
[This review was collected as part of a promotion.] Our office Keurig went out and we decided to get a Nepresso instead and we are so glad we did. Easy to use, love that it comes with a little storage trashcan that just needs to be emptied once a day. Also love that they recycle huge fans!
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA