Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Perfect coffee in minutes.
on February 23, 2026
Posted by: AngelV
[This review was collected as part of a promotion.] The vertuo next is practical and easy to use. Just insert a capsule l, press a button and enjoy perfect coffee in minutes ☕️. It runs with minimal noise, ideal for mornings. Maintenance is quick and simple, and it's performance has been consistent and reliable with daily use. My wife loves this machine and it's now an essential part of out mornings.
Written by a customer while visiting influenster.com
Customer Rating
5
Clean design, smart system
on February 23, 2026
Posted by: MariiaS
[This review was collected as part of a promotion.] Nespresso Vertuo Next is built around simplicity. One button - that's it. The machine reads the capsule, adjusts the extraction automatically, and spins it during brewing, which gives the coffee more body and a thicker crema than standard pod systems.
After brewing, the used capsule is automatically ejected into the internal capsule container, so there's no mess and no handling while it's still hot. A small detail, but very convenient in daily use.
The design is clean and modern; especially in white, it looks minimal on the counter, not bulky. The coffee comes out smooth, rich, without that typical burnt bitterness.
After brewing, the used capsule is automatically ejected into the internal capsule container, so there's no mess and no handling while it's still hot. A small detail, but very convenient in daily use.
The design is clean and modern; especially in white, it looks minimal on the counter, not bulky. The coffee comes out smooth, rich, without that typical burnt bitterness.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Big fan!
on February 23, 2026
Posted by: IsobelH
[This review was collected as part of a promotion.] Absolutely love this espresso machine! Excellent value. Easy to use (the pods are all great as well) and setup was a breeze. Love enjoying my morning latte with this machine.
Written by a customer while visiting influenster.com
Customer Rating
5
Great machine and coffee flavors.
on February 23, 2026
Posted by: JessicaK
[This review was collected as part of a promotion.] The Nespresso Vertuo Next has upgraded my coffee game. I love the color and how sleek the machine is. It is very simple to use, I like that it has one button and thats it. The variety of flavors of coffee that came with it are great. I really liked that it tells you how to make the coffees such as adding ice or milk. I love that I can make coffee store drinks at home. The few flavors that I have tried have been absolutely amazing. Assembly was easy, just clean the water holder, add the cup holder to the desired height and plug it in.
Written by a customer while visiting influenster.com
Customer Rating
4
Good Coffee Machine
on February 23, 2026
Posted by: AbbeyG
[This review was collected as part of a promotion.] This is a good coffee machine. With first impressions, the look of the machine is nice. It's medium size, so I had no issues with transporting it around my kitchen. The paper instructions for the set up were confusing, but thankfully the manual came with a QR code that sent me to video instructions, which was super helpful. One thing that I don't like about this coffee machine is that you have to be a bit forceful with locking and unlocking. I feel like I'm going to break it when I have to do that, but it seems sturdy. The making of the coffee is super easy. You just load your Nespresso pod, lock it in place, and press the button to start. It was great that this machine came with a starter pack of Nespresso pods, so I greatly appreciated that too. Overall, I had a very good experience. I give this product 4/5 stars.
Written by a customer while visiting influenster.com
Customer Rating
1
Cup size matters
on February 23, 2026
Posted by: DeeB
[This review was collected as part of a promotion.] I received this product as an incentive for my honest review. I absolutely love coffee but had to give a 1 star rating. Very difficult to use, coffee was warm not hot, couldn't even use my coffee to go cup (too big for this machine). One concept I did like was the way the pods were disposed after brewing. I received the Grey and black, it is very stylish.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee snob approved
on February 23, 2026
Posted by: CassandraS
[This review was collected as part of a promotion.] I will admit-i am a coffee snob. I don’t like instant coffee. I can taste when they burn coffee or over brew it. I like my espresso and cappuccino and think the best coffee is black so you can taste the flavor. I don’t like machines because it gives up the quality of coffee at the cost of convenience. HOWEVER, the nespresso machines have always been the exceptions. First, the design is so nice and elegant, it’s great for any space. Probably best for apartments and people that aren’t making 8 cups of coffee a day. The tank for water is smaller. The front allows you to adjust for when you need to brew espresso, double or single shot vs a cup of coffee or latte. The pods aren’t the plastic, but made of aluminum and when disposing, it’s so easy and mess free. They dispense into a hidden compartment and the compartment is super easy to empty. I only wish the tray was metal like the other designs but i am sure i will be able to find a metal one. Best part, it brews perfectly. I never feel like they burn the coffee or over brew like other popular brands.
Written by a customer while visiting influenster.com
Customer Rating
4
Sleek design!
on February 23, 2026
Posted by: JenniferL
[This review was collected as part of a promotion.] I love that this coffee maker is simple and easy to use but brews high quality drinks. It has a sleek, space saving design that fits well on a countertop and looks good too! My only hangup with this product is that the pods are very pricey.
Written by a customer while visiting influenster.com