Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4
Nice machine
on February 22, 2026
Posted by: MelissaC
[This review was collected as part of a promotion.] As soon as I pulled it out of the box there was an extremely strong, horrible smell of old, dirty cardboard. Particles of the packaging they used was all over the machine so it looked dusty and dirty and a strong plastic smell coming from the machine. I cleaned it up and let it air out for a couple of weeks before using. Make sure you read the directions and run water through the machine before using. Other than the smell that eventually went away it’s been great. I like how you can make different sizes of espresso and coffee and the pods are so convenient. Very easy machine to use and clear instruction manual.
Written by a customer while visiting influenster.com
Customer Rating
3
Smells so good when brewing 😍
on February 22, 2026
Posted by: MelissaG
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is a little too high maintenance for me. I'm not a fan of having to rely on downloading an app to make any changes to how it gets brewed. (Or to even get the instructions on how to use the machine.) If the standard works for you, I think someone would be able to get around from connecting to the machine. The best part though, is the smell, the wonderful smell of brewing coffee. Like my dad said, it's a special occasion machine. I would take into consideration the price of the pods to find out if it's the right machine for you.
Written by a customer while visiting influenster.com
Customer Rating
5
Delicious and easy coffee!!
on February 22, 2026
Posted by: JillianN
[This review was collected as part of a promotion.] This makes such good espresso and coffee! I’m genuinely obsessed with it. It’s so easy to use (one button), the machine picks up and dispenses the used cartridges, and there’s a little hidden compartment for the used cartridges. The crema it makes is so good! Such creamy and delicious coffee. I can make really good lattes at home now. You can get a handheld frother for the milk for the lattes and I genuinely don’t miss coffee shop coffee anymore.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect Pick me Up
on February 22, 2026
Posted by: AngelicaM
[This review was collected as part of a promotion.] Love that it comes with easy setup and helpful manual with QR codes to help troubleshooting. The build is slim and fits easily in my kitchen, It's not heavy or bulky. It looks really reliable. Love it. The espresso shot was so delicious and strong. Perfect pick me up. Couldn't be happier can't wait to make more delicious drinks.
Written by a customer while visiting influenster.com
Customer Rating
5
Small machine that can produce amazing coffee
on February 22, 2026
Posted by: LydiaK
[This review was collected as part of a promotion.] The Verturo Next is a compact machine that produces delicious coffees. We really enjoyed the way it was a quiet machine, didn’t take up a lot of space on the counter and held a lot of water for multiple brews.
The taste was so crisp and very satisfying. We plan to buy more Verturo pods to be able to enjoy so many more delicious coffees in the future!
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
A must have for coffee lovers!
on February 22, 2026
Posted by: AmandaP
[This review was collected as part of a promotion.] The setup was very easy on this. It’s very simple. I like how it disposes of the pod in the hole after it’s done. It’s not very heavy. It seems durable. I definitely love this product. I can’t wait to make more of it. I definitely recommend you going and buying this if your on the edge if you should buy this product or not
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
review
on February 22, 2026
Posted by: SamanthaH
[This review was collected as part of a promotion.] I have a super old used Nespresso machine, so this is really nice to get an upgrade for free in exchange for a review! I’ve always loved Nespresso and I love how the virtue next is a larger pod, which is perfect because I love to make iced coffees which requires more espresso. I love the white and chrome accents, it seems very durable and sleek and good way to it, but not too heavy. It’s super easy to use! I love it so much!!
Written by a customer while visiting influenster.com
Customer Rating
5
Convenient!
on February 22, 2026
Posted by: NhatN
[This review was collected as part of a promotion.] Simple, sleek, and so convenient ! This brews everything from espresso to a full cup of coffee with just one touch. Easy to use and great for daily coffee lovers
Written by a customer while visiting influenster.com