Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4
Directions are bad, coffee is good
on February 22, 2026
Posted by: DawnS
[This review was collected as part of a promotion.] When I unboxed the Vertuo Next machine, it was very dusty/dirty. I cleaned the outside then grabbed the manual to start reading up on how to use the machine. There's almost no directions. Just some rebus signs (pictures, no words) and many different QR codes (one for each step, such as initial cleaning and making your first cup). The videos the codes take you to are a little more helpful, but I would prefer not to have to go page by page, to get each code. Just put the info in the manual.
Once I figured out what I needed to do, it was easier. The coffee tastes better than my other pod style machine's coffee. It's definitely stronger, with a richer flavor.
Once I figured out what I needed to do, it was easier. The coffee tastes better than my other pod style machine's coffee. It's definitely stronger, with a richer flavor.
The temp of the coffee was not as hot as expected, but it wasn't bad. Cooled off quicker than normal. It makes a decent sized cup.
The reservoir holds enough water to make more than one cup, which is nice. You don't have to refill each time you want to use it.
There is an app you can download, but it looks like it's only to do updates and troubleshooting.
Written by a customer while visiting influenster.com
Customer Rating
5
The best coffee I have made
on February 22, 2026
Posted by: GabrielaL
[This review was collected as part of a promotion.] Not only is this machine very pretty, the coffee is delicious! The machine I got is white and black and looks elegant in the kitchen counter. It heats up fast and makes your morning coffee effortlessly. There are may options of coffee pods, I love the iced option!
Written by a customer while visiting influenster.com
Customer Rating
4
Quick, hot cup of coffee !
on February 22, 2026
Posted by: ConcettaS
[This review was collected as part of a promotion.] Good machine but noisy. Comes with product manual with QR code for videos for easy setup. Makes cup of coffee quickly and coffee is very hot. Water reservoir good capacity and can make 4-5 cups without refilling. Easy clean up. Not too large of machine and looks good on counter top.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Cafe quality at home
on February 22, 2026
Posted by: SarahN
[This review was collected as part of a promotion.] Nespresso can do no wrong in my book, and the Vertuo machine has to be my favorite product yet. First of all, it looks amazing on my countertop. I love that it’s relatively slim and comes in a variety of colors (I chose the white since my kitchen is primarily white and it looks so chic). Second, it’s easy to use and I love the variety of pods you can chose from! So many options for hot and cold coffee/espresso beverages depending on what you’re craving. My personal fav is the ice leggero since I love making iced lattes at home and this pod was made especially for that. Lastly, and most important, it makes the BEST drinks. I can be a coffee snob but the output from this machine rivals any shop. If you love coffee and espresso and want cafe quality at home, there is truly no better option out there than the Nespresso Vertuo.
Written by a customer while visiting influenster.com
Customer Rating
5
makes delicious coffee!
on February 22, 2026
Posted by: LaurenC
[This review was collected as part of a promotion.] i really enjoy practicality of this machine! it’s super easy to set up, i recommend scanning the QR code and watching the youtube videos. i enjoy having an app alongside my machine as well. it’s durable, and built well. the design is very chic! for this review i tasted the altissio pod. after brewing, i mixed it with some cream and sugar. it’s absolutely delicious! very strong brew, lots of flavor. no burnt coffee taste around here! all around very enjoyable and i will definitely keep using this in the future. also - extra points for the used-pod holder within the machine! that’s brilliant! this machine feels luxe, and built to last.
Written by a customer while visiting influenster.com
Customer Rating
3
Great coffee!!
on February 22, 2026
Posted by: ValerieG
[This review was collected as part of a promotion.] This coffee maker was a little too loud for me and a bit clunky to use. However I really enjoyed how compact it was and didn’t take too much space on my counter. The color of the machine and finish was beautiful. In addition, the coffee was smooth and creamy just how I like it!
Written by a customer while visiting influenster.com
Customer Rating
5
Great quick espressos and coffees
on February 22, 2026
Posted by: MoraleeT
[This review was collected as part of a promotion.] Best pod machine ever. Makes great espressos and coffees. Machine knows the temperature for each pod. Flavors are wonderful. Nothing tastes bland or burnt. Super easy to use and set up. Looks cute on the counter as well.
Written by a customer while visiting influenster.com
Customer Rating
5
So easy to use and makes a delicious barista style
on February 22, 2026
Posted by: LacyR
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is a fast, convenient coffee maker that makes high end coffee in an instant. It even adds a luxurious froth to the top of the drink, just like at the coffee shop. Wide variety of coffee pods give the user many options from cold coffee brews to a variety of intensities and flavors.
This coffee machine is ready to use right out of the box; just fill the water reservoir and plug in. It even stores used pods for easy recycling. Nespresso has a convenient phone app that allows you to compete machine cleaning and maintenance and interesting recipes. Making a cup of coffee requires no measuring and no prep work. Just pop a pod into the top of the machine, close the lid and press start.
The Nespresso Vertuo Next adds a stylish element to my kitchen countertops. It doesn’t take up much space and is very quiet. I recommend this machine to anyone that wants to save money by making high quality coffee at home.
Written by a customer while visiting influenster.com