Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,416 Reviews)
Rating breakdown 7,416 reviews
5 Stars
5,781
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,273 out of
3,791)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Great machine for a tight space!
on September 11, 2022
Posted by: Elijah21
from New York, NY
[This review was collected as part of a promotion.] I bought this for my senior year of college as I exchanged schools and now live in a dorm with very limited space. At first I was concerned at how I could have a coffee machine in this space, but my Vertuo Plus is the perfect size!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best birthday gift!
on September 11, 2022
Posted by: Niczone
from St Paul
[This review was collected as part of a promotion.] Bought this for my daughters birthday-she is in her 2nd year of teaching and she absolutely loves this machine and uses it daily. It is very easy to operate and works quickly! Super easy to clean up after too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love that it’s fast and hot!
on September 10, 2022
Posted by: Lisa
from San Rafael, Ca.
[This review was collected as part of a promotion.] This is my second machine purchase. I wanted one at work ..
Always makes great coffee.
Always makes great coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
A letdown compared to original
on September 10, 2022
Posted by: richardsf
from Santa Fe NM
We have a pixie original machine, which I adore. Purchased this for a pied-a-terre we maintain in another city thinking that it would be convenient to have the "full cup option." Unfortunately, I find the full cup options (both Nespresso and Starbucks) to be almost undrinkable, thin and metallic. The smaller espresso options are not awful, but don't have the same richness of the oringinals, especially disappointing given that the cartridges are significantly more expensive. If we need another machine will definitely go back to the original version.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple yet elegant machine, great coffee
on September 10, 2022
Posted by: CYV
from Westwood, MA
[This review was collected as part of a promotion.] We have a bean to cup machines for 4 years now, with recent kitchen reno, we were looking for something more compact, yet still can make delicious coffee. The Nespresso fits all of our criteria.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on September 10, 2022
Posted by: Lauren
from Boston
[This review was collected as part of a promotion.] I bought this a few weeks ago and every cup tastes like i just bought it from a coffee shop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Water leaking out of tank but otherwise good
on September 10, 2022
Posted by: I like coffee
[This review was collected as part of a promotion.] Water was leaking out of the bottom of the tank, it looks like the seal/valve isn't holding. I twisted the tank a bit and it seems to be holding up, but concerning to have a puddle of water on my countertop the first week or so of use.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, September 12, 2022
Thank you for your review. We understand your frustration regarding the leaking VertuoPlus machine, and we would like to offer our assistance. Please contact Nespresso at 800-562-1465. We are available 24 hours a day, 7 days a week. Additional troubleshooting assistance can be found on Nespresso.com/help for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the machine
on September 10, 2022
Posted by: Applez
[This review was collected as part of a promotion.] The machine is so fancy with the electric opening and sleek design. Love the coffee as well!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA