Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,416 Reviews)
Rating breakdown 7,416 reviews
5 Stars
5,781
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,273 out of
3,791)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
best purchase!
on September 12, 2022
Posted by: maddie
from austin, tx
[This review was collected as part of a promotion.] I bought this as a gift for my employees to have in the breakroom and it was the best purchase. So easy to use, and delicious espresso every time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome machine
on September 12, 2022
Posted by: edelawder
from Virginia
[This review was collected as part of a promotion.] Love this machine as it has saved me money getting coffee before my shifts. It is cute and small which doesn’t take up much space on my counter. It also allows me to make many different options of coffee and is great for just me using it. I’m not left with an entire pot of coffee that I can’t consume on my own.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
New Vertuo Plus
on September 12, 2022
Posted by: Dave
from Ripon, California
[This review was collected as part of a promotion.] This is a great coffee mamer. Coffee is smooth, never bitter and low acid. I use very little milk. The crema provides a silky texture.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on September 12, 2022
Posted by: Acdm
from New Jersey
[This review was collected as part of a promotion.] I bought this not too long ago and we are very pleased
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on September 12, 2022
Posted by: Joe
from Austin,TX
[This review was collected as part of a promotion.] Great machine, works perfect, coffee is seriously delicious!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing
on September 12, 2022
Posted by: DL
[This review was collected as part of a promotion.] Bought this to help reduce my Starbucks visits and loving it!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Won't work
on September 12, 2022
Posted by: GrdnStCharm
from USA
[This review was collected as part of a promotion.] My brand new machine made about 10 cups and now it won't work. It's loud and seems to go through the process of brewing and nothing comes out.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, September 13, 2022
Hello, and thank you for your review. We understand your frustration regarding your VertuoPlus machine not working, and we would like to offer our assistance. Please contact Nespresso at 800-562-1465. We are available 24 hours a day, 7 days a week. Additional troubleshooting assistance can be found on Nespresso.com/help for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee EVER!
on September 12, 2022
Posted by: Jae
from New York, NY
[This review was collected as part of a promotion.] I wasn't initially a nespresso lover as I've tasted coffee from the original line and found it a bit too bitter for my taste. I recently purchased this machine for home since it brews differently and cannot get enough of the amazing texture and taste of the coffee. I drink my coffee black everyday and make my self lattes on the weekend and both have been a true coffee shop experience. I no longer find myself at the local coffee shop in NYC as this was my fave pass time on the weekend especially. Now, I make coffee in the comfort of my living room and can enjoy my views while relaxed at home! Not to mention, I'm saving so much! Now I understand what the fuss was all about with Nespresso.
P.S customer service has been great. I had issues with not receiving some products I purchased with the machine and then I received an incorrect item as well but both times when I got in touch with the customer service reps, everything was rectified. Thank you Nespresso! I look forward to be a lifelong customer
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA