Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Beautiful machine with incredible coffee — slight
on February 20, 2026
Posted by: CourtneeM
[This review was collected as part of a promotion.] I got offered the off white/cream color Nespresso machine and while I do wish it was brighter white it still looks beautiful on my countertop. Inserting capsules took some getting used to too because you have to press down and twist a bit harder than expected. At first I felt like I was going to break it, but now I realize that’s just how it locks in place. Once I made my first cup I was sold. The coffee is absolutely smooth rich and wayyy better than my Keurig. I especially love the variety pack because it lets you try diff flavors. Huge bonus points for pod recycling program. Luxury coffee at home!
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Compact but mighty espresso maker
on February 20, 2026
Posted by: DeniseM
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is a space saver and brews delicious espresso and coffees. It was quick and easy to clean. It brews smooth espresso and provides a good amount of froth. If you're looking for a compact but efficient espresso machine I definitely recommend this one.
Written by a customer while visiting influenster.com
Customer Rating
3
Not bad, but not great.
on February 20, 2026
Posted by: AliciaB
[This review was collected as part of a promotion.] This is the first Nespresso machine I have owned, though I have have used a few at friends’ houses as well as resorts I’ve been to over the years.
Nespresso Vertuo Next in Dark Grey looks gorgeous and sleek on my counter, though it’s bulky for the limited functions it performs. I hate comparing it to my automatic espresso & coffee machine by another brand, but honestly it’s barely smaller than that, and that machine holds and grinds beans, has a water reservoir, and a built in steamer and frother. This just has a small tank, a place to pop in pods, and a small storage bin for pods once they’re used.
For starters, the pods are fun and fairly easy to learn the difference of type by just looking at the sizes. I like that there are different flavors and types (espresso, iced, coffee, carafe) to choose from. The machine itself was very hard to open and lock closed. Weirdly hard. It takes a few tries every time I use it. Auto eject into the collector is nice and I like that Nespresso has a recycling program.
The coffee and espresso it creates is delicious. It has good body and crème’. The machine is loud though. Crazy loud. I was surprised to see that this connects to the app via WiFi/Bluetooth but has no in depth controls like temp or auto double shots for certain pods is you want to program it. I have an older automatic machine that does similar settings so I don’t really understand why this machine needs to connect to WiFi.
Overall this is a fun machine to have. The recycling aspect is phenomenal. The flavor choices are excellent. It’s easy to use, mostly, and makes delicious coffeehouse style drinks quickly.
For the price it’s a good option but for a bit more you could get an easy to use machine that does so much more for even better results.
Written by a customer while visiting influenster.com
Customer Rating
5
My new bestie in the kitchen
on February 20, 2026
Posted by: JessicaW
[This review was collected as part of a promotion.] My new best friend in the kitchen! Set up was so easy using the info provided and the QR code was a bonus. It was very easy to brew my first cup and came with everything needed. The machine is very sleek and slim and fits easily under my cabinets. I love the white color at the top. The machine was a bit louder than I expected but so far had brewed amazing espresso.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing
on February 21, 2026
Posted by: AmandaE
[This review was collected as part of a promotion.] This is the best coffee maker I have owned. It’s so convenient to use. The build is durable and strong. It hasn’t left me down. I think there’s value here if you’re a regular coffee drinker. They are much more affordable than a coffee shop. The drinks are smooth and strong. Perfect for a pick me up.
Written by a customer while visiting influenster.com
Customer Rating
5
One button perfect coffee!
on February 21, 2026
Posted by: BeverlyB
[This review was collected as part of a promotion.] I have been loving my Nespresso Vertuo Next. First of all, the sleek design is so beautiful in my counter, sleek, modern and doesn't take up a lot of space which I really appreciate. I also love at how easy it is to use. I just pop in the pods, press one button and withing seconds I have a nice smooth coffee shop style cup of coffee with the creamy foam top that is making me feel like a barista. The flavor options are amazing. This has saved me so much money going to a coffee shop everyday for the same cup of goodness I am making at home. This machine is making my life easier and a little more special everyday. I appreciate every drop.
Written by a customer while visiting influenster.com
Customer Rating
5
One of my favorite coffee machines
on February 21, 2026
Posted by: AllI
[This review was collected as part of a promotion.] I got this free for honest review. It is my 4th coffee machine, Its features are great. The brewing operation is simple. The coffee extraction is perfect and tastes amazing. It offers great reliability despite the high capsule price.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Delish Espresso
on February 21, 2026
Posted by: AvonleaH
[This review was collected as part of a promotion.] This is my first machine that can make espresso drinks and so far they are delicious! I’m learning a lot and different kinds of drinks I can replicate from my favorite coffee shop. The machine is a little loud when running, but doesn’t last too long. I like the customization of the height of the cups you can. There is such a variety of flavors to try it will keep me busy trying new things for a while!
Written by a customer while visiting influenster.com