Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Beautiful!
on February 16, 2026
Posted by: 911 turboS
from Visalia, CA
[This review was collected as part of a promotion.] This Nespresso machine is so easy to use and I love white with gold ❤️
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice upgrade from original Vertuo
on March 3, 2026
Posted by: Needmorecoffee44
from Detroit, Michigan
I upgraded to the vertuo next after many years of the original vertuo machine. I like that this machine takes up less countertop space than my first vertuo, but this one is so loud when it is brewing! The water tank is behind the machine and seems like an odd placement. But overall still satisfied with the operation of delivering a rich cup of coffee as long as you have noise canceling headphones on!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Coffee
on March 8, 2026
Posted by: Stacy
from Lake Charles, LA
[This review was collected as part of a promotion.] I love my new machine! I have enjoyed the sample pack too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Electronics Don't Hold Up
on April 2, 2026
Posted by: Ali030
from Indiana
I got this for Christmas 2 years ago - it worked great until it didn't. The electronics randomly malfunctioned and the machine no longer works/turns on. I called in for help but they said I could pay to get it repaired or get a slight discount on a new machine. Not sure it's worth it if it only lasts 2 years!
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, April 2, 2026
Thank you for your review. All machines come with a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good replacement
on April 28, 2026
Posted by: norc4
from MN
[This review was collected as part of a promotion.] This replaced our last model & it seems to be a better design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful Color Option
on April 28, 2026
Posted by: NotAMorningPerson
from Lexington Kentucky
[This review was collected as part of a promotion.] I bought this for my office and am in love! The color option goes perfectly with the decor and now when i have guests, i can treat them to a top-notch cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new machine :)
on April 29, 2026
Posted by: Amy
from Orange County, CA
[This review was collected as part of a promotion.] The machine is great and is such a great color that matches my updated kitchen.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Makes an excellent coffee and espresso.
on November 29, 2019
Posted by: Maddy
from Natick
[This review was collected as part of a promotion.] We recently got this VertuoPlus Coffee Maker from Nespresso. Right off the bat, the look and design of this coffee maker is really nice. It adds nice look to our kitchen. It takes less than 30 seconds to heat up the water which is amazing. The water tank is also of a reasonable size, 40Oz. We love the fact that it has both espresso and coffee brewing options, so that every member of the family does not need to stick to one type and can drink whatever they want. It has automatic shutoff feature, so we do not have to worry about shutting it off. Because of its barcode reading technology, the coffee always testes great. It reads the bar code on the capsules and always makes exact same coffee accurately. It has settings for 5 different cup sizes. The cup base can be moved up and down based on the size of the cup that we are using to avoid spilling. We like the fact that it alerts us for descaling as well. Also, we have been using this coffee maker for a while now and have not noticed any dripping or leakage. So, out kitchen counter tops are finally looking clean. The waste basket can hold lot of used capsules, I think upto ten. So, we do not have to empty it very often. And these used capsules fall into the waste basket automatically after we are done with brewing either our coffee or espresso. Finally, we are loving it, we do not have any complaints so far. And yes, we already recommended this VertuoPlus Coffee Maker to our friends, family and colleagues.
Pros: Convenient, Makes Delicious Coffee, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Ability to make different coffee styles (e.g. espresso and coffee), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA