Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4
Good machine
on February 18, 2026
Posted by: AllisonJ
[This review was collected as part of a promotion.] I’ve been a Keurig user for many years so trying this machine out has been a treat. Here are my pros and cons:
Pros: Looks really sleek, nothing to put together out of the box, good tasting cup of coffee, pods go down inside which helps with less mess, brews fast, good size water reserve
Pros: Looks really sleek, nothing to put together out of the box, good tasting cup of coffee, pods go down inside which helps with less mess, brews fast, good size water reserve
Cons: Inability to manually change brew size and no brew sizes for a travel mug, pricier than competition, the app doesn’t seem to do much so what’s the point (would be nice to be able to set to brew at a certain time from the app), a little complicated when you first set it up by having to run water through it into a large container, complicated to know what pod is what flavor or makes what size coffee
Overall I am really enjoying this machine and looking forward to trying all the different coffees.
Written by a customer while visiting influenster.com
Customer Rating
4
Espresso newbies here
on February 18, 2026
Posted by: WendyP
[This review was collected as part of a promotion.] This product isn't to bulky to sit on the counter. The water container is in the back and just has a lid you have to lift. The lock top is really hard to unlock and lock, I hoping within time it will get better. You put the pod in and after your done with your cup when you lift the top the pod falls into a small "trash can" that you can dispose of at the end of day. Now we are espresso newbies so we really dont know what we like yet. We have noticed that the temp only goes up to 170 degrees which is ok, but we like it hot! We are used to our keurig so we still have some thing that we have to get used too. When we made the espresso it did make a nice froth on top which was fun.
Written by a customer while visiting influenster.com
Customer Rating
3
Great espresso, minor machine flaws
on February 18, 2026
Posted by: NicoleB
[This review was collected as part of a promotion.] So I’m a pretty avid coffee and espresso drinker and have pretty much every brewing method you could think of. This was my first time trying the nespresso. I’ll first say, great, creamy espresso shot. If you are looking for a good way to make those Starbucks drinks at home without learning the complexity of an espresso machine, this is perfect. Now a couple of my perceived flaws. Number one, when this thing gets going, it rattles so much that it moved my espresso cup around which could be an issue. Number two, it’s pretty big. It’s not super smooth to lock in the pod, definitely requires a little force so not disability friendly. Number three, the instructions are kind of unclear. It took us a minute to figure out what pods to use for what coffee. Can I use the internet? Sure. But the machine instructions should provide enough information without it. Overall it’s a good machine but I’d definitely consider some of these things before purchasing.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Great coffeee
on February 18, 2026
Posted by: LinetteR
[This review was collected as part of a promotion.] The Nespresso vertuo next is amazing. I am in love. It makes your coffee just right and creamy /foamy…. The noise of the machine is minimum not too loud and easy to set up and use. It’s an amazing machine to have for espresso coffee if you like Starbucks for sure !
Written by a customer while visiting influenster.com
Customer Rating
5
Love it
on February 18, 2026
Posted by: KirkD
[This review was collected as part of a promotion.] This is an excellent machine . I am the only one in my home that drinks coffee so having a machine that only makes one cup at a time is super useful . It's easy to use and works fast .
The machine is a little noisy but not a big deal .
Set up was a breeze .
The machine is a little noisy but not a big deal .
Set up was a breeze .
Written by a customer while visiting influenster.com
Customer Rating
4
Great cup of coffee
on February 18, 2026
Posted by: AmandaW
[This review was collected as part of a promotion.] The whole family loves this coffee! It taste smooth and creamy. I’ve enjoyed trying all the different pod flavors. The machine itself come ready to use, thin and compact, so we have it on the counter top without losing space. It’s easy to use, the lid closes and opens with light pressure.
Written by a customer while visiting influenster.com
Customer Rating
5
Smooth Cafe Style Coffee at Home.
on February 18, 2026
Posted by: KaciM
[This review was collected as part of a promotion.] If you been thinking of getting a Nespresso this is your sign to do so! I’ve been using my new Nespresso Vertuo Next for an over week consistently and it’s my new favorite coffee machine. I’ve been drinking coffee and have tried just about every machine possible, and this is closest I have come to having coffee at home that tastes like it come from a coffee shop.
The flavor is insanely good and strong like I want it. The espresso is so creamy, thick and foamy, I’ve tried them hot and cold and they’re delicious both ways. I also love that it can make different cup sizes from espresso to a full mugs, so it feels versatile for quick mornings to slower coffee moments.
The design is sleek and compact so it doesn’t take up much space on the counter, and it heats up very quickly. It feels modern and looks very nice in my kitchen, which is a big plus for me. The pods are simple to use and clean up is quick and effortless.
The only downside I have is that the pods are a little pricy, but when you compare the taste and price from home brewing to going to a local coffee shop it’s more cost friendly at home for nearly the same taste.
Overall, I think it’s a great option if you want convenience and cafe style coffee at home without any fuss.
The flavor is insanely good and strong like I want it. The espresso is so creamy, thick and foamy, I’ve tried them hot and cold and they’re delicious both ways. I also love that it can make different cup sizes from espresso to a full mugs, so it feels versatile for quick mornings to slower coffee moments.
The design is sleek and compact so it doesn’t take up much space on the counter, and it heats up very quickly. It feels modern and looks very nice in my kitchen, which is a big plus for me. The pods are simple to use and clean up is quick and effortless.
The only downside I have is that the pods are a little pricy, but when you compare the taste and price from home brewing to going to a local coffee shop it’s more cost friendly at home for nearly the same taste.
Overall, I think it’s a great option if you want convenience and cafe style coffee at home without any fuss.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing coffee machine
on February 18, 2026
Posted by: AylinP
[This review was collected as part of a promotion.] The vertuo next in dark grey looks sleek , it’s easy to use with one button brewing and delivers rich flavorful coffee every time heats up fast and simple to clean
Written by a customer while visiting influenster.com