Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4
A great but very LOUD machine
on February 17, 2026
Posted by: SydneyW
[This review was collected as part of a promotion.] This is my second nespresso and I love the ease of make espresso. HOWEVER, this machine is LOUD. It’s quite a bit louder than my other coffee makers but it’s only about 20-30 seconds of this. It did come extremely dusty in the packaging but it was easy to clean all parts. Descaling can be bought online!
Written by a customer while visiting influenster.com
Customer Rating
3
It’s okay
on February 17, 2026
Posted by: NancyO
[This review was collected as part of a promotion.] The machine itself has a nice sleek look. It’s easy to clean and set up. Very easy to use too. You just pop your pod in, press the top button and you’ve got yourself a good cup of coffee. When you’re ready to make another cup of coffee, you open the top and the old coffee pod gets pushed automatically to the attached waste bin. Very nice feature imo. It is very loud though. I’d be worried to turn it on too early or too late at night when my family is sleeping.
The pods each have a barcode and when you place it into the machine, it reads it and automatically dispenses the required amount of water.
The coffee itself is good. Not good enough to make me want to skip my local coffee shops though. The espresso shots are very light. Even their double espresso shot pod was very light. After adding my frothed milk, I felt like I was drinking sweet warm milk. It’s good but it’s not what I would expect from a great latte. The drip coffee is kind of bitter. I found myself having to add more water/creamer to make it taste better.
Overall, it’s not a bad machine but if you want really great coffee and save money on coffee shops, I’d look at other machines.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
I fell in love.
on February 17, 2026
Posted by: LoriV
[This review was collected as part of a promotion.] I didn’t expect to fall in love with this machine the way I have! It’s not only me, my husband has too, which has also surprised me! Set up was super easy. It did take me a few tries to figure out the few steps to get it to work, which is super easy once you get the hang of it. It has a little drawer that collects the empty pods so first you make sure your empty pod is in the trash, then you close it and press the button to heat the machine, and then press again to make your delicious coffee/espresso. It is quick and the product that comes out is rich and just tastes so much better than regular coffee (I can’t believe I’m saying this)! The ONLY complaint I have is that it takes different pods than the original Nespresso machine and they are more expensive but that isn’t going to deter us from using this daily!
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing espresso machine
on February 17, 2026
Posted by: YasamanJ
[This review was collected as part of a promotion.] Wow I love how convinient this machine is to use! It’s not very heavy but is very steady! The espresso extraction is comparable to a coffee shop for half the cost! Love the size as it does not take up to much counter space! Very durable!
Written by a customer while visiting influenster.com
Customer Rating
5
Great design, great coffee!
on February 17, 2026
Posted by: RichelleL
[This review was collected as part of a promotion.] This is very easy to use once you get the hang of it. It took me a moment to figure out how to do the initial water rinse but the app videos really helped. I love that it automatically know what size cup based on the capsule you put in. You do have to make sure you put an appropriate size cup for the capsules so water doesn’t overflow.
It is nice that you can make multiple size cups as well as a carafe. The water container holds a good amount of water and makes it where you don’t need to keep feeling it up multiple times a day. After using when you open it back up the capsule pops out into the side of the machine until you trash the empty capsules, which is kind of handy. The machine itself is a bit long but it’s thin and not wide so it fits nicely on your counter or side table.
It is nice that you can make multiple size cups as well as a carafe. The water container holds a good amount of water and makes it where you don’t need to keep feeling it up multiple times a day. After using when you open it back up the capsule pops out into the side of the machine until you trash the empty capsules, which is kind of handy. The machine itself is a bit long but it’s thin and not wide so it fits nicely on your counter or side table.
It’s pretty fast and seems to brew my coffee and espresso’s really good. I haven’t had any issues with the machine so far. It seems very durable and has a great design. I definitely recommend it.
Written by a customer while visiting influenster.com
Customer Rating
5
Great and fun to use
on February 17, 2026
Posted by: AmyD
[This review was collected as part of a promotion.] I received this compliments of Influenster. This product is very nice! At first, I found it a little complicated to get set up, especially because it relies on Bluetooth. But once I achieved the set up, I got right down to business and started brewing my beverages. The design is sturdy snd it doesn’t weigh too much. It wasn’t overly loud and was comfortable with the amount of sound that it does produce. It can make larger amounts of coffee but it may cost you an extra pod. The only negative, is the pods are not cost friendly and other pods don’t work with this machine. I expect it to last a long time, considering the durability.
Written by a customer while visiting influenster.com
Customer Rating
5
Highly recommended!
on February 17, 2026
Posted by: PaulL
[This review was collected as part of a promotion.] Really impressed with the Nespresso Vertuo Next — it brews consistently rich, flavorful coffee and heats up in seconds. The machine is sleek, simple to use, and the variety of pod sizes makes it perfect for everything from espresso to a full cup. Great addition to any kitchen.
Written by a customer while visiting influenster.com
Customer Rating
4
Great one button espresso machine!
on February 17, 2026
Posted by: BetsyB
[This review was collected as part of a promotion.] I love Nespresso! You can enjoy 6 different size drinks with the Vertuo Next! I love how thin and compact it is; great for any space! Easy setup and use; heats in under 30 seconds and just one push of a button and you have your drinks! The machine is a little noisy but the smooth taste of the coffee is worth it!
Written by a customer while visiting influenster.com