Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
A true at home cafe experience
on February 16, 2026
Posted by: MadlyneK
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is the most amazing espresso/coffee/iced beverage machine I’ve ever tried! It truly is incredible drinks that it can create, you can mix flavors, it’s super fast and comes out so fresh and delicious. It creates a real cafe experience at home. It’s only the size of a regular coffee machine and it even empties out the used pod after your done. It’s so advanced for a coffee machine I truly am impressed.
Written by a customer while visiting influenster.com
Customer Rating
5
Vertuo
on February 16, 2026
Posted by: RachelF
[This review was collected as part of a promotion.] LOVE this Nespresso machine. Easy to use. Water reservoir is pretty big and takes a lot of uses to refill. The machine is the perfect size for my little coffee bar area. One simple brew button with different uses. I absolutely love this machine.
Written by a customer while visiting influenster.com
Customer Rating
5
Nice coffee machine
on February 16, 2026
Posted by: NataliiaV
This absolutely great coffee machine who can make your morning better than you could have. Super stylish machine, very easy to clean . For sure price value all money. I like it.
Written by a customer while visiting influenster.com
Customer Rating
5
Great innovation
on February 16, 2026
Posted by: HeatherR
[This review was collected as part of a promotion.] Love how quick this brews your drink whether you want an espresso shot or a cup of coffee. Light weight, durable machine. It’s makes a lottle noise when it’s brewing but only for a few seconds.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect set up and perfect coffee maker
on February 16, 2026
Posted by: AshleyH
[This review was collected as part of a promotion.] I could not believe how easy this product set up is. It’s easy to remove from the box add water and it’s ready to go. I love the pods that go into this machine. They fit well and don’t create a mess when making the coffee. I love the ease of cleaning this machine as well. I am so very impressed with this brand and their coffee pods are smooth and not too overpowering. It performs well and I love the small compact size as it can fit anywhere in my kitchen. I look forward to brewing many many cups of coffee with this machine.
Written by a customer while visiting influenster.com
Customer Rating
3
Some Tweaks & Kcups would make this perfect!
on February 16, 2026
Posted by: DenaM
[This review was collected as part of a promotion.] This is my first Nespresso machine after using mostly Kcup/Grounds single serve machines. I have to say that I’m mostly impressed with this Vertuo Next. Very easy to setup, but I did have to look online for more in depth directions on how to change the cup size for each pod. When I first tried it, it only gave me a tiny bit in the cup, as it automatically adjusts on its own per each pod size. So it was a bit of trial & error to get my settings to my liking. In my pics you will see the small cup & large cup I brewed. I highly suggest you looking up online details because you can actually set your cup size for each pod, reset the machine, top it off if you want a bit more, and stop it early. There’s also an app you can download and connects via Bluetooth or WiFi. It took a couple times to connect it right though. The app is ok and you can set your cup size on the app also. It’s supposed to keep track of your cleaning and water level as well. But I found it told me my water level was full, when in actuality there was no water. So the app is pretty useless. As for the machine itself, I love how it makes the coffee with a layer of creamy foam on top. It only takes 30 seconds to heat up and you have the perfect cup of coffee/espresso quickly after! I like the adjustable cup stand that fits numerous sizes. It only has 1 button on it, so it makes it very simplistic to use. My favorite touch was when you go to open it after brewing, it takes the pod and puts it in a little storage on the side. All on its own! No more reaching in to remove a hot pod. You simply dump the storage on the side when it’s full of empty pods. It will fit easily on your counter since it is compact and doesn’t take up much space. The dark gray color looked great in my kitchen as well. It is a bit loud when it’s brewing but wasn’t a huge deal to me. The only real negative I have is that you have to use specific pods. It honestly isn’t cost efficient buying them compared to the kcups. There’s way more options and are way cheaper in the kcups. I just don’t see myself using this as much due to that. I wish the company stuck with what’s working for people. So that’s why I can’t give it a perfect rating. Also the app/bluetooth and having to look up directions is the other reasons. But the coffee turns out amazing and the machine works flawlessly once you get your settings right.
Written by a customer while visiting influenster.com
Customer Rating
3
Very fancy and nice
on February 16, 2026
Posted by: AshleyA
[This review was collected as part of a promotion.] This is a very fancy and nice coffee machine. I did watch a tutorial on how to use it but it is pretty easy. The coffee it brews is very delicious. But its very loud the top were you put the pod you have to push rather hard to get it to close. I made an expresso pod and the flavor was very delicious. But for me i pefer something different. But if you like more fancy machine and coffee brews/expressos this is for you. Also you can brew a whole carafe not just one cup as an option with this model so thats pretty cool. Definitely worth the buy if your looking for more fancier coffee options and the ability to brew more than one cup at a time.
Written by a customer while visiting influenster.com
Customer Rating
5
Best coffee machine I’ve had
on February 16, 2026
Posted by: MichelleH
[This review was collected as part of a promotion.] I LOVE this machine! It makes the best coffee plus it’s so beautiful in my kitchen. I love how it automatically takes the little pods out of the dispenser and throws them in a little trash bin that’s attached that’s so cool 10/10 completely would recommend
Written by a customer while visiting influenster.com