Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4
I’m so impressed! If you’re thinking about ditchin
on February 16, 2026
Posted by: KrystinK
[This review was collected as part of a promotion.] Unfortunately when I received this the box had some damage and looked like it had been affected by moisture. I was nervous it would affect the machine but fortunately, after a quick wipe down, it was as good as new!! I love this machine. It was definitely the missing piece to my coffee collection! I have used an espresso machine, french press, keurig, a regular drip coffee machine, and now the Nespresso Vertuo Next! I have to say I was intimidated at first due to the different pod sizes but now that I understand, it’s very user friendly and yields high quality beverages!! A huge plus for me, that blows keurig out of the water, is the built in rinse cycle! I feel so much relief knowing this machine is built with cleanliness and convenience in mind. So happy to be on team Nespresso now lol
Written by a customer while visiting influenster.com
Customer Rating
5
Great Nespresso Machine the best!
on February 16, 2026
Posted by: MaryC
[This review was collected as part of a promotion.] This Nespresso machine is very cool, the black and white combination on the outer presentation is beautiful in my kitchen. I like how slim the Nespresso machine is and it fit’s great on my counter top. I like that the manual is easy to read. The machine is easy to use and I like that it doesn’t have a lot of parts that you have to add to the machine. The machine brew’s nice and quiet, once your espresso is done it smells so delightful. I love the foam it brews and man the first taste really get’s you going! This machine is easy to clean and I love how when you unlock the machine the pod empty’s in another part of the machine until you empty them out. Thank you Influenster for the Nespresso machine I’m super excited to use it more and this is my honest review.
Written by a customer while visiting influenster.com
Customer Rating
3
Not my favorite but not the worst
on February 16, 2026
Posted by: RachelB
[This review was collected as part of a promotion.] This machine is unique. The machine is very loud. This makes strong coffee so you only get about 5 ounces. When the coffee is made there is a foam intop. The temperature is definitely on point. This is not easily portable. There is a container in the back to hold water.
Response from influenster.comBy Chloe H., Customer Service, February 17, 2026
Thank you for your review, Rachel. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. Please call us directly at, 800-562-1465, we'll be happy to help.
Written by a customer while visiting influenster.com
Customer Rating
4
Makes delicious beverages quickly.
on February 16, 2026
Posted by: AnnE
[This review was collected as part of a promotion.] Love the overall design of the Nespresso and the variety of drinks they provide. Water dispenser is easy to fill and dishwasher safe. It is easy to use and quick to make your favorite beverage. I like the removable adjustable shelf as well but there are a few dislikes.
I feel although it has a thin design it is long and although sturdy the adjustable cup holder may easily be hit and broken off.
When you open it, it automatically removes the old pods into a tray which is a nice touch but may not be necessary.
This system claims to be Bluetooth-but I could not get it to connect to our WiFi and upon review I see I am not the only one with this issue on their app. And lastly I which there was a way to store the pods other than just buying a clear container so that you can see what you have.
I feel although it has a thin design it is long and although sturdy the adjustable cup holder may easily be hit and broken off.
When you open it, it automatically removes the old pods into a tray which is a nice touch but may not be necessary.
This system claims to be Bluetooth-but I could not get it to connect to our WiFi and upon review I see I am not the only one with this issue on their app. And lastly I which there was a way to store the pods other than just buying a clear container so that you can see what you have.
Written by a customer while visiting influenster.com
Customer Rating
5
So goood
on February 16, 2026
Posted by: SabrinaT
[This review was collected as part of a promotion.] Absolutely love this espresso machine. The taste of the espresso is amazing. Perfectly amount of foam. It’s a little loud while making the coffee but nothing crazy and overly obnoxious. So happy with this machine.
Written by a customer while visiting influenster.com
Customer Rating
5
Love love love
on February 16, 2026
Posted by: BritneyU
[This review was collected as part of a promotion.] I love love love this machine. It’s going to save me so much money not going out to buy iced vanilla lattes. This machine makes perfect foamy espresso shots and coffee every time. I go to bed at night excited to use my nespresso in the morning :)
Written by a customer while visiting influenster.com
Customer Rating
5
Definitely would recommend for any coffee lovers!
on February 16, 2026
Posted by: jessicaC
[This review was collected as part of a promotion.] I am loving the nespresso! So far my favorite are the espresso pods. I love a strong coffee, and this just does it better than other at home coffee machines. I normally have to add a spoonful of instant espresso powder into a cup of coffee for that extra kick, but not with the nespresso! It heats up really quickly, so I get my coffee made very quickly. The only downside is that it is loud. I don't mind it though, but it was scary at first. The machine itself is easy to use and it looks very sleek on the countertop.
Written by a customer while visiting influenster.com
Customer Rating
4
Comparable but a little better ☕️☕️☕️
on February 16, 2026
Posted by: LauraZ
[This review was collected as part of a promotion.] Let’s talk about my new Nespresso Vertuo Next. I was very excited to be picked to try this product because I’ve always wanted a coffee pot in the basement near my office and this one looks great on the dry bar (color and style). Its sleek design fits in well with my style. Upon arrival the box was very damaged which scared me but the product was packaged well enough it remained unharmed. It brewed a hot cup of coffee rather quickly and I was impressed with how small the pods seem that the coffee was strong. My setback with this device is that it states it brews a carafe on the box but doesn’t include the carafe - I’m a multiple cups a day kinda gal!
Written by a customer while visiting influenster.com