Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6 out of 5
4.6
(7,417 Reviews)
Open Ratings Snapshot
Rating breakdown 7,417 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product. 
(
3,274 out of 3,792
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5 out of 5
5
Just what I needed!
on September 29, 2022
Posted by: malibu333
from Wisconsin
[This review was collected as part of a promotion.] We have a fancy, schmancy espresso machine, but with our baby due in November, I wanted something with a lot less steps. A way I could caffeinate quickly! :) I have been very impressed with the ease of use of this machine, and the coffee is actually quite delicious! Even my husband likes it, and we are somewhat coffee snobs.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Excellent home coffee :)
on September 29, 2022
Posted by: achen
[This review was collected as part of a promotion.] I love this machine so much. I usually take two to three capsules a day since Labor weekend I got, and the machine worked really well.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
love it
on September 29, 2022
Posted by: arkansashog
[This review was collected as part of a promotion.] I thought that the temperature complaint was going to be an isssue but it’s not! much better than my Keurig and not watery at all
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2 out of 5
2
Sometimes it doesn’t work
on September 28, 2022
Posted by: Coffee gal
from California
[This review was collected as part of a promotion.] I’m not sure why sometimes if doesn’t work. Maybe I received a dud
I would recommend this to a friend!
Response from Nespresso USABy Savoeurn D., Customer Service, September 30, 2022
Thank you for your review. We’re disappointed to learn that your VertuoPlus is not performing to your expectations. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The VertuoPlus comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Works well
on September 28, 2022
Posted by: Inna
from Seattle
[This review was collected as part of a promotion.] Purchased this in the red color. Works well! The different coffee flavors are fun to try too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love it.
on September 28, 2022
Posted by: Mike405
from Jacksonville, FL
[This review was collected as part of a promotion.] I’ve had the VertuoPlus Deluxe for over a month now and love it. Use it everyday. All the coffees and espresso are amazing. Definitely beats all the other single cup machines I’ve tried.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Amazing Coffee
on September 28, 2022
Posted by: Kevin
[This review was collected as part of a promotion.] This machine makes great espresso without the hassle. Also the coffee pods make a great cup.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love this machine
on September 28, 2022
Posted by: Britt13
from Laguna Beach Ca
[This review was collected as part of a promotion.] It’s honestly changed my life and brings me joy. Just buy it you’ll be happy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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