Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,417 Reviews)
Rating breakdown 7,417 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4
Easy to use
on October 2, 2022
Posted by: Wendydf
from Lexington, MA
[This review was collected as part of a promotion.] I am very happy with how hot the coffee is and how quickly it is made.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love!
on October 2, 2022
Posted by: Steph23
from Cottage Grove, MN
[This review was collected as part of a promotion.] I bough this a month ago and love the coffee. I never had one before, and the directions weren’t the best. But the coffee is fantastic!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Cafe experience
on October 2, 2022
Posted by: Saz
[This review was collected as part of a promotion.] Absolutely gorgeous machine, love the coffee, makes my apartment smell like a cafe!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect size for our apartment
on October 1, 2022
Posted by: Terrie Chicago kitchen
from Chicago
[This review was collected as part of a promotion.] It fits ideally on our counter and the red looks fabulous.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on October 1, 2022
Posted by: chuck375
from Issaquah, WA
[This review was collected as part of a promotion.] My friends told me the Nespresso makes great coffee, and they were right. It is so nice to enjoy great coffee flavor.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the Nespresso
on September 30, 2022
Posted by: Nisha
from Florida
[This review was collected as part of a promotion.] My keurig broke/malfunctioned so I was going to buy the same model but it was discontinued. However I started to look at nespresso machines and I said let me switch it up. The flavor of the coffee is way better than keurig and now I can never go back
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing flavor from this coffee machine
on September 30, 2022
Posted by: DisneyFan1967
from Coral Springs, FL
I was lucky enough to try this machine while staying at an Opal Resort in Florida and upon arriving home, I purchased my own machine! Love the selection of coffee to expresso and the limited editions that come out throughout the year! Coffee delivery is super fast too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Great machine, until it isn't.
on September 30, 2022
Posted by: Ashley
from Missouri
I loved this machine and the coffee however the machine is now leaking. I have used this machine less than once per week, maybe 150 times total, in the 2.5 years I have had it. I have reached out to customer service about the short life of their product and have not heard back. Sad because it is good coffee, but you couldn't use this machine daily for 1 year. All descaling and cleaning was done regularly.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , October 1, 2022
We are disappointed to learn that your Vertuo Plus machine has not met your expectations. The Vertuo Plus comes with a one-year warranty and a lifetime of troubleshooting support through our toll free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, you may visit Nespresso.com/help for more information.
Written by a customer while visiting Nespresso USA