Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,417 Reviews)
Rating breakdown 7,417 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Amazing Lattes at Home!
on October 12, 2022
Posted by: SK
from Los Angeles, Ca
[This review was collected as part of a promotion.] I cant believe the lattes we can make at home now. They are better than Starbucks!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee ever
on October 12, 2022
Posted by: SMB
from NH
[This review was collected as part of a promotion.] We love our Nespresso and trying all the coffee flavors.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I waited too long to buy my Vertuo Plus!
on October 12, 2022
Posted by: Reelee
from Richmond, TX
[This review was collected as part of a promotion.] Best investment I’ve made in a very long time! The coffee is unbelievably amazing. The scent of the brewing coffee is fantastic and puts me in the best mood to start my day.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee!
on October 12, 2022
Posted by: Drea
from Anaheim, CA
[This review was collected as part of a promotion.] I really love this brand. My aunt introduced me to this coffee and I truly love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Disappointed
on October 12, 2022
Posted by: Ksea
from Syracuse, New York
Worked great for one and a half months. Now it goes from a green light flashes red twice back to green. I have di scaled it twice set it back to factory and used it once since then now it’s right back green to red back to green very disappointed because my old one worked for years
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., Customer Service, October 13, 2022
Thank you for your review, Karen. We're certainly disappointed to hear this, and hope you'll reach out for additional troubleshooting and next steps. All machines are covered under a one-year warranty, and a lifetime of comprehensive troubleshooting. We are available 24 hours a day, 7 days a week at 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Customer Service
on October 12, 2022
Posted by: EBA
from Chicago
[This review was collected as part of a promotion.] .Great customer service. Great machines. Perfect coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Coffee Experience, Morning Routine Easier!!
on October 11, 2022
Posted by: Joffre Coffee
from Pittsburgh, PA
[This review was collected as part of a promotion.] We bought this 2 weeks ago and love it!! The crema is exceptional, not airy. The auto opening/closing mechanism to add the pod works smooth and flawless. Being able to move the water container to the side is great for saving counter space. Wonderful machine!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on October 11, 2022
Posted by: JosieT
from Huntington Beach
[This review was collected as part of a promotion.] I bought a Nespresso machine recently and I love it. What a treat! It’s great hot or cold. I look forward to my coffee everyday.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA