Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6 out of 5
4.6
(7,417 Reviews)
Open Ratings Snapshot
Rating breakdown 7,417 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product. 
(
3,274 out of 3,792
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5 out of 5
5
Coffee/espresso Heaven!
on October 16, 2022
Posted by: Mrmom1229
from Chicago
Just got my set today and am beyond excited about it! Sooo simple to use and the aerrocino is amazing! I just put my favorite creamer in it and push a button! PERFECTION. The espresso machine is just as easy to use and the flavor will make you say goodbye to Starbucks. Be aware that the pods determine the size of your coffee pour.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Absolutely Life Changing!
on October 16, 2022
Posted by: BabyQ
from Ocala, Fl
[This review was collected as part of a promotion.] I’ve always tried to find a way to make coffee at home. I prefer iced coffee and trying to perfect it has never lasted. Until I bought my Nespresso machine. It tastes incredible that I don’t even crave coffee out anymore. I will begin some type of at home coffee and find my way back to ordering out. Nespresso has changed my world! I even got my best friend to buy a machine after she tried mine! 10/10!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Amazing Coffee
on October 16, 2022
Posted by: Robin23175
from Charleston, WV
[This review was collected as part of a promotion.] I bought this machine less than a month ago and it worked great for the first 2 weeks but now it occasionally leaks water from underneath and sometimes I have to open and close the lid and take out the pod and put it back in for it to work. The coffee is still delicious. I need to call Nespresso customer service to get the issues of my machine resolved.
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, October 19, 2022
Thank you for your review. We are disappointed to learn that your VertuoPlus machine is not performing to your expectations. Please contact us at your earliest convenience at 800-562-1465. We will troubleshoot the machine via our Video Concierge service to the best of our abilities. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
LOVE MY NESPRESSO
on October 15, 2022
Posted by: Maya
from Lawrence, KS
[This review was collected as part of a promotion.] I had been wanting to buy a nespresso for months but I could never get myself to do it. Well, I finally did it and I am so happy that I did. I look forward to every morning because I get to use my nespresso and make a delicious iced latte!!! The machine is so sleek and pretty—not an eyesore like some machines. Espresso tastes great and I can’t wait to try out more pods.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great Product!
on October 14, 2022
Posted by: Ak
[This review was collected as part of a promotion.] I have been extremely happy with the purchase. My old machine broke and I was very upset but the new machine is great so far.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Delicious Espresso!
on October 14, 2022
Posted by: AY
[This review was collected as part of a promotion.] The matte black looks very sophisticated in the kitchen and it’s very easy to use. Love how you can brew espresso and larger coffee sizes.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love my nespresso!
on October 14, 2022
Posted by: Hannah
from Boston, ma
[This review was collected as part of a promotion.] Just got my Nespresso and I’m already obsessed! The coffee and espresso taste amazing and the frother is so much better than the one I had before!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Love my coffee more now!
on October 14, 2022
Posted by: Baca2022
from Houston TX
[This review was collected as part of a promotion.] We love our new nespresso. We are coffee drinkers and have enjoyed every cup of coffee! We got the variety pack and have been enjoying tasting every flavor!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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