Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4
Easy to use
on February 15, 2026
Posted by: AlainaD
[This review was collected as part of a promotion.] I’ve used nespresso before and loved the product! The only thing that was slightly aggravating was that the manual didn’t tell me how to descale it, I had to look up a YouTube video but all around the machine is very easy to use and I’m so excited to start creating fun drinks!
Written by a customer while visiting influenster.com
Customer Rating
5
Such a beautiful machine
on February 15, 2026
Posted by: JennaL
[This review was collected as part of a promotion.] This machine is elite and makes such yummy coffee and espresso drinks! It was easy to set up and use and fits nicely on my kitchen. I can’t wait to entertain and make espresso martinis either it as well!
Written by a customer while visiting influenster.com
Customer Rating
5
Love my Nespresso
on February 15, 2026
Posted by: KevinS
[This review was collected as part of a promotion.] I absolutely love my Nespresso. It’s quick and easy to set up and use. Just add water and the capsule you want to use, and watch as your morning joe is made within a minute. I love how slim the Vertuo Next is, it easily fits anywhere on my counter without taking up much space.
Written by a customer while visiting influenster.com
Customer Rating
4
Fun but not practical
on February 15, 2026
Posted by: DenniseC
[This review was collected as part of a promotion.] I really want to love this Nespresso but I would not have bought one for myself. It is easy to use, I like the compact size and how the pods automatically go into the pod storage slot. The machine is loud and the coffee is not hot. That’s fine for a true espresso but when you make a regular cup of coffee and add cream the drink is barely warm and the pods are expensive. At least with other coffeemakers of this type you can get a replace refillable pod but the nespresso requires special pods.
Written by a customer while visiting influenster.com
Customer Rating
5
Excellent Taste
on February 15, 2026
Posted by: FrankE
[This review was collected as part of a promotion.] The Nespresso Vertuo has been a pleasant addition to our morning coffee routine. However, after the initial cleaning, I immediately noticed how loud it is—significantly louder than the average coffee maker. Keep this in mind when reading this review.
While the packaging was well-designed, it arrived slightly dusty. The included instructions were a major drawback, as they relied solely on images without accompanying text, making them hard to follow. Specifically, the steps for "pressing the button" lacked clear indicators for whether a quick press or a sustained hold was required.
Although this is my first product from the brand, I was impressed by the machine's ability to read the pods' codes to determine the coffee type. I only prepared two 7-ounce cups, and both were excellent. The unexpected layer of froth added a touch of class. The coffee temperature is good, but for those who prefer their drink to stay hot, I recommend using a mug or cup with a lid, as a regular ceramic cup didn't retain the heat for long.
Overall, it's nice to have an alternative to standard drip coffee occasionally. However, I don't see myself using it daily, and I'd likely reserve counter space for it only on weekends.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it
on February 15, 2026
Posted by: RashidaM
[This review was collected as part of a promotion.] I typically make espresso but honestly it’s some days I don’t feel like dialing in or doing my full ritual I was trying instant coffee but it all taste kind of burnt to me I absolutely love this for easy coffee that actually does taste nice I drink a lot of lattes and this is perfect for me
Written by a customer while visiting influenster.com
Customer Rating
4
Super fancy
on February 15, 2026
Posted by: JaleehaG
[This review was collected as part of a promotion.] So after reviewing a ton of videos, I’m still a little bit confused on how this device work. However, I am super excited to try it and based off of the reviews, it seems as though it will be an experience.
Written by a customer while visiting influenster.com
Customer Rating
5
Smooth, easy, and consistent coffee that brought m
on February 15, 2026
Posted by: NathanielD
[This review was collected as part of a promotion.] This replaced my old coffee maker that starts with a K, and honestly I was not even drinking coffee that much anymore. The Nespresso Vertuo Next changed that completely. The setup was simple and quick, and the machine does not take up much counter space which I like. It heats up fast and brews at a great temperature right out of the pod. The coffee itself is incredibly smooth. I am not usually a dark coffee person, but this tastes so balanced and rich that I do not even need creamer. The water tank is easy to refill and overall the performance has been consistent every time I use it.
Written by a customer while visiting influenster.com